The Webex Calling app can be installed if your administrator has specified that your phone should behave in the appropriate manner for calling, so you will have more options at your fingertips during calls. If you make a call from Webex, you have the option of using Webex’s calling apps as separate apps or as companion apps, allowing you to use both at the same time when you make a call.
Windows
Using the Webex Calling desktop client version 22.9.8, you will now be able to install the client on Windows with MSI (Windows Installer) instead of the previous format of EXE, which was used by the Windows based versions of the client. The installation of Windows MSI files is similar to that of Windows EXE files on a Windows computer, but they offer a more convenient way of installing the software than Windows EXE files. You can download the MSI files through the links that are available on the current Calling User Portal. The user does not need to make any changes to their account.
After that, you will be taken to the My Apps section of the Calling User Portal.
If you want to use the app on your desktop, you can download it here.
Follow the instructions on the screen after clicking Run or Save
During the installation process of your Webex Calling app, you’ll be given the option of installing a Microsoft Outlook plug-in, which will allow you to start a call from your Outlook inbox or lookup Outlook contacts within the app when you’re setting up your account.
Integration can only be successful if you have the following requirements:
Outlook 2013 (32 and 64-bit) and Outlook 2016 (32 and 64-bit), Outlook 2019, and Outlook 365 are the Microsoft Outlook versions that are available
As of today, there are three versions of Microsoft Windows: Windows 7 SP1, Windows 8 SP1, and Windows 10 SP1.
You can start making calls by selecting your region and then signing into the app once you’ve done that.
The best thing you can do is to go to Options and then select Edit Login Info if you entered an incorrect region during the registration process.
Mac
Before you begin
It is imperative you have write access to the Applications folder in your computer and that webexcalling.app is allowed. The Webex Calling app will not be able to be installed if this is not the case
In the next step, you will be taken to the My Apps page of the Calling User Portal.
You can download the desktop app from the following link.
In order to install the program, simply double click on the disk image, and then copy it to the Applications folder on your computer.
You can begin making calls as soon as you have selected your region and signed into the app.
By going to Options and then Edit Login Info, you can always change the region you entered if you made a mistake.
iPhone
On your device, you can download Cisco Webex Calling from the App Store under the label Cisco Webex Calling, which can be found under the Cisco Webex Calling heading in the App Store.
Once you have opened the application, select the region you would like to use, and then tap on Continue.
The best thing you can do is to go to Options and then select Edit Login Info if you entered an incorrect region during the registration process.
You will be asked to use the app by signing in and accepting permissions to access your contacts and to receive push notifications when you sign in.
As a user of the Webex Calling app, you will need to approve these permissions in order for the app to work properly, for the contacts to be synchronized, and for the app to give you notifications regarding your connection, such as calls or voice messages.
The Call History section of your app is now open, and you’re ready to start making calls.
Android
Download the Cisco Webex Calling app from Google Play by searching for it on your device and then downloading it.
Once you have opened the application, select the region you would like to use, and then tap on Continue.
The best thing you can do is to go to Options and then select Edit Login Info if you entered an incorrect region during the registration process.
As soon as you sign in to the app, you will be asked to accept permissions that allow the app to access your contacts and that enable you to receive push notifications when signing in.
It is essential that you grant us these permissions, as they will allow us to properly function, sync your contacts, and send you relevant notifications, such as calls and voice messages, which could be relevant to you, through the Webex Calling app.
Upon clicking the Call History option, you will be brought to a list of your previous calls and you can start making them.
Click on the Download Webex Calling button when you are logged in to https://settings.webex.com. After that, you will be taken to the My Apps page within the Calling User Portal. The app can be downloaded for your desktop computer.
There are two ways you can use Webex Calling. You can either download it as a standalone application and make calls from it or you can install it as a companion application and make calls from it when you are using Webex Calling.
Windows.
Mac.
iPhone.
Android.
How do I install Webex app on my computer?
Enter your Webex login information and sign in to your account. The Webex Meetings Desktop App is available for download under Downloads > Cisco Webex Meetings Desktop App.
How do I enable Webex calling?
Go to the customer-view on https://admin.webex.com, then go to Management > Organization Settings, and select the Calling Behavior drop-down menu, and then select one of the options below:. The option “Call directly in Webex” should be selected if you want users to be able to make calls directly from the Webex App they are using using Webex Calling.
Do I need to download Webex to join a call?
As soon as you click on the join link in the email inviting you to join the Webex Meetings, the app will instantly begin downloading to your device as soon as you click the join link. There is also a webex.com download option that you can use. Join using your browser if you would like to join without having to download anything.
Where is Webex calling available?
In the United States, EMEAR, and Asia, Cisco Webex VOIP is available.
Does Webex come with a free download option?
Get a free Webex plan by signing up for a free Webex account. In addition to the ability to hold 100 participants a meeting, you can also share your screen, interact with whiteboards, set up messaging, and much more.
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