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IVR Options for Analog Telephone Adapters in webex

ByCorporate Guider Home, Webex

The ATA adapters allow you to be able to connect analog devices to your network in order to use them to access your network, for example a phone or fax machine. It is then possible for the device to function in the same way as IP phones in your network if it is connected to one. In order to assist you in the configuration and management of your ATA adapter, you can use an Interactive Voice Response (IVR) system. Enter your information and select your options using the analog phone’s keypad.

ActionIVR CodeNotes
Show IP address110
Configure IP address111Available in static IP mode only
Show subnet mask120
Configure subnet mask121Available in static IP mode only
Show default gateway130
Configure default gateway131Available in static IP mode only
Show VLAN230
Configure VLAN231To disable VLAN, set VLAN ID to 4095.
To enable VLAN, set VLAN ID from 1 to 4094.
Factory reset73738
Reset service mode73739Erases all user data except network setting and log files.
Check internet addressing method100Answer with 0, the default option (DHCP).
Set internet addressing method101DCHP: 0
Static: 1

You can find more information on IVR in Manage the ATA Using IVR.

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