Control Hub is linked to your existing Webex sites, enabling you to access and manage them there.
When you link a Webex site to Control Hub, you will be able to access the following:
Webex Meetings analytics are available for your web conferencing portfolio, including your cloud collaboration portfolio. You can use Analytics to view interactive data visualizations that provide you with detailed information about Webex meetings, including details and descriptions. It is also possible to find out how much time people spend in meetings, what the quality of those meetings are, as well as what type of audio people use when they are meeting.
Data that can help identify any potential issues that may influence the quality of your meetings, as well as detailed troubleshooting data. As a Webex user, you will be able to access data about Webex meetings that are still taking place or that have already occurred within the past 30 days, as well as information regarding the details of the participants, the quality of the video and audio, and many more.
Insight profiles that allow meeting participants to see the current business and professional profiles of other participants in real time. You can include a variety of information in your profile, such as your title, work history, social media links, and more.
This REST API allows seamless integration with Webex through a powerful REST interface. Getting started with RESTful APIs can be as easy as reaching out to firstname.lastname@example.org. You can use the REST API for managing your Control Hub account, the deployment of the Cisco Webex App, or the resourcing of Cisco Webex Hybrid Services by using this API.
Device integration with Webex desks and rooms. A list of all Webex desk and room devices registered with a user’s organization is available when he or she logs in to the Webex Meetings desktop application. By using the Webex Meetings desktop app, users are also able to search for, locate, and connect to the devices they want to connect to.
It is important to note that linking a Webex site to a Control Hub or Site Administration does not affect the privileges available to administrators.
Using Control Hub, you can link your existing Webex users to your Control Hub account so that you can enhance your Control Hub meeting experience.
Cisco-initiated automatic site linking for Webex sites
The Webex Meeting Management system is currently being linked with Control Hub to ensure the smooth running of all Webex meetings. Based on the following, the meeting sites can be linked to one or more of the existing Control Hub organizations:
Administrators’ email addresses.
In case the meeting sites cannot be linked to an existing organization in Control Hub, we create a new organization.
Using Site Administration, you can check in the Site Information section that Cisco Webex Control Hub: Enrolled has been linked to your Webex meetings site and you can see if it has already been done so.
The Webex Meetings sites and the Webex Site Administration sites can still be accessed after site linking has been completed. In addition to signing in to Control Hub using your Site Administration credentials, you can also do so at https://admin.webex.com.
A user is linked to the Control Hub if he or she is active and verified.
Site Administrator does not automatically sync changes made to user accounts in Control Hub when you make changes in Site Administration. Site Administration as well as Control Hub must be updated in order to make changes to user accounts.
There is a requirement that users add their email addresses to Control Hub before they are able to connect to it, and they must verify their email addresses before they can be connected during the 48 hour period following site linking.
The preferred Webex site for a user who has access to more than one linked Webex site will be the first of the linked Webex sites that was linked to Control Hub, if the user has access to more than one linked Webex site. In order to change the preferred Webex site for users, an administrator can use a CSV file that contains the CSV file.
Site Administration assigns licenses to users who will carry over to Control Hub when the user logs in.
When users are created in Control Hub through site linking, they will be assigned licenses according to the template when they are assigned licenses from the automatic assignment license template in your Control Hub organization. The license template will not assign licenses to an existing user in Control Hub if the user already exists in Control Hub prior to
If users are linked from Site Administration to Webex, they may or may not receive emails containing activation links from Webex. The Control Hub offers the option for you to choose whether you would like activation emails to be sent automatically or manually, through the setting for controlling activation emails.
Frequently Asked Questions
What are the advantages of linking a classic Webex site to a control hub?
Webex site linking provides you with access to: Analytics for your Cloud Collaboration portfolio, which includes Webex Meetings, once the Webex site is linked to Control Hub by the web application. The analytics tool will give you access to a number of interactive data visualizations that will show you the details related to the meetings that you take part in through Webex.
Can you remote control Webex?
You can ask someone to share their screen with you by clicking the Ask to Control button. Once the dialog box appears, click on the Request button at the bottom of it. Once the request has been accepted, you will be given the option to take control. The screen of your child can now be controlled by you.
How do I access Webex control hub?
Using Chrome or Firefox, click the Get Started link to access the Control Hub at https://admin.webex.com by clicking the Get Started link. You are prompted to create a Cisco Webex administrator password after you sign in to your Cisco Webex account using your administrator email address.
How do I add Webex Assistant to the control hub?
Click Configure Site after you have selected your site. Select Site Options from the Common Settings menu. Check Enable Webex Assistant to make Webex Assistant available in meetings and webinars on your site in order to make Webex Assistant available to all participants in meetings and webinars.
What is the Webex site link?
It is created from the email address you used when you registered for your Webex account, so this URL will be used for your Webex site. The name can, however, be changed to something that is better suited to you or your organization if you wish.
Can we use Webex for screen sharing and control?
There is no need to share a specific application, rather you must share your entire screen. If the Webex App is connected to any devices, you will have to disconnect from those devices. When you’re sharing your screen in a call or in a space with one or more other users, you can select the Give control button and then select the person’s name. Your screen can then be controlled by the other user.
Why can’t I give control in Webex?
Select the In-call experience from the Client Settings menu. You can enable or disable RDC options by turning the toggle: Request control—Allow users to access and control the content that other users share.
All images and contents credit goes to help.webex.com