You can use Cisco Jabber to make calls to your colleagues, as well as anyone else you need to contact.
Choose A Phone Number To Use From Multiple Lines
Cisco Jabber 12.0 or later is available for Windows and Mac computers running Windows or Mac OS. If you’ve been set up with a multi-line feature by your admin, then you’ll be able to select which line to use when making phone calls.
Choose the phone number that you would like to use to call the person you are calling from the drop-down menu next to the search bar.
Make a Call Using the Keypad
If you’re working with Cisco Jabber for Mac 12.6 or higher (available for Windows or Mac), you can use the keypad.
- The keypad icon can be found under Calls, and you can select it.
- In order to dial the number you want, simply click on the keypad on the left side of the screen with your mouse and then click Call. Any mistakes you make when dialing can be corrected by using the backspace key on your keyboard.
Call Someone from Your Contact List
The ability to search and select a contact to make a call from a Mac or Windows computer can be used to make a call. Generally, Cisco Jabber uses the person’s primary telephone number if that person has only one; otherwise, you can choose which number to call.
Click on the name of the contact you want to call from your list of contacts, and then click on Call next to their name.
Call Someone While Messaging
When it comes to communicating with someone, sometimes it is just easier to talk to them rather than send long emails. When you already have a conversation with someone, then you can easily call them directly from the messenger window if you are already messaging them.
Windows and Mac
The top-right corner of the conversation window is where you will find a call button. Click on this button to initiate the conversation.
iPhone and iPad
Tap to begin a conversation, tap Call, and then choose the number you wish to call from the conversation window.
To call the number, tap the , and from there tap the number you would like to call.
The Cisco Jabber client displays a preview of a new chat message in your current chat window while you are chatting with someone in Cisco Jabber, so you don’t miss anything new that is sent from a different person while you are chatting on Cisco Jabber.
During a video call, you can minimize the video call window on your device by tapping the back button on your device. You can view the video call on full screen by tapping the minimized video call window. Your device has the ability to let you drag and position the video wherever you like.
Frequently Asked Questions
How do I use jabber on Webex?
Set Up Messaging between Cisco Webex and Jabber for a User
When you are in the admin section of https://admin.webex.com, you will see a section called Users. Once you have clicked on the person, click on the Message Free option or the Message Paid option. You can now save the Cisco Webex / Jabber Interop by clicking the Save button.
Does Webex calling support jabber?
You may be able to set the user calling behavior in Webex Control Hub so that when a user places a call, Cisco Jabber will cross launch automatically from the Cisco Webex app when placing the call if a subset of your users requires advanced calling features.
Can I make a phone call with Webex?
It is possible to dial a number or make a call from Webex App when you are connected to your desk phone, and the call will be routed through your desk phone, when you are connected to your desk phone from Webex App. When you are ready to make a call using the Webex App, you do not need to look away from your computer in order to make the call, because the app functions as a remote control for your phone.
Is Cisco Jabber the same as WebEx?
Key Difference – Cisco Jabber vs WebEx
In contrast to Cisco Jabber, WebEx has a few key features that make it a great video conferencing solution, while Cisco Jabber, on the other hand, is suited to general communication needs.
Is Cisco WebEx replacing Jabber?
In order to implement Cisco Webex as the university’s softphone service, University IT (UIT) is transitioning from Cisco Jabber to Cisco Webex. Thousands of faculty and staff members have been using Jabber for years, but Cardinal Voice Softphone adds new features to the platform that have been used in Jabber for years. It is recommended that Jabber users migrate to WebEx as soon as possible, and in any case by the end of December.
How do I connect my Cisco phone to Webex?
The Manual Connection Option can be activated by tapping your profile picture, selecting Devices, and then turning it on. From the spaces list, select Connect to a Device to see a list of nearby devices you can use. By selecting a device from the list, you will be able to use the device you have selected.
What is Jabber Webex?
A variety of messaging services are available, such as instant messaging, voice-and-video calls, voice messages, desktop sharing, and conferencing.
How do I enable call in Webex?
Go to the customer view on https://admin.webex.com, then go to Management > Organization Settings, and select the Calling Behavior drop-down menu, and then select one of the options below:. This option will enable the users to make calls directly via the Webex App using the Webex Calling feature if you would like them to do so.
Does WebEx charge for phone calls?
A WebEx meeting does not have an additional charge attached to it, but there may be long distance charges if you call into the meeting via the WebEx. Should you be in need of a telephone, you should instead select the option called “Call Me” instead. If you input the number you would like WebEx to call, then the WebEx will make the call at no cost for you. 11.
All images and contents credit goes to help.webex.com