Manage Your Recorded Webex Events (Classic) Events

It is possible to manage recordings on your Webex site after an event was recorded using Webex Events (classic).

View Recorded Events Overview

A recorded event can also be viewed if the host of the event has published the recording on your Webex site. To view a recorded event, you may be required by the host to do one or both of the following:

• The recorded event must be registered in order to be viewed. There are certain circumstances in which you are required to provide your name, phone number, and other information to the host.

Play or Download a Recorded Event

A recording can either be streamed or downloaded, depending on the host’s specifications for which option is available.

Your Webex site will automatically download the Webex Player to your computer when you play a recording for the first time.

• For those who need to sign in to their Webex site in order to view a recording, make sure you have a Webex account.
• In the left-hand navigation bar, select the Webex Events (Classic) menu item.
• You can find the Attend an Event menu item on the left navigation bar.
• You can view the recordings of an event by selecting View Event Records.
• You can choose one of the following options, depending on your situation:

• If you would like to play the recording that you selected, select Playback from the menu.

• In order to download a recording, click the Download button next to the recording.

• Whenever the host gives you a password in order to play or download a recording, enter that password to play it or download it.
• If you wish to playback or download the video, select the appropriate option.
• There may be a need for registration in order to view the recording, so please fill out the form that appears and click Submit when you are finished.

Publish a Recorded Event Overview

There are several ways in which you can publish and make available the recording of an event that you recorded with the Webex Recorder on your event service website’s Recordings page if you used the Webex Recorder to record the event. Here are a few examples:

• I would recommend uploading the recording, with the extension .wrf, from your local computer to the My Event Recordings page and publishing it from there if the recording was made with the integrated or standalone Webex Recorder.

• It is possible to automatically upload the recording file to the My Event Recordings page of the Webex server if the event was recorded on the server. From that page, you have the option of maintaining and publishing the recording.

• Please specify the address, or URL, of a publicly accessible web server where the recording can be accessed. An example of such a site would be your organization’s website. Your organization’s Web Administrator can assist you in this process by storing the recording on the server and allowing you to access it via the URL by the Web Administrator of your organization.

• The recording of the event can be shared by sending an email.

• To share a recording of the event with vendors, send them an email.

To make sure that your recorded event is ready for publishing, you can:

• The registration form should be customized in order to let users know that registration is required before viewing the recording.

• Describe what is recorded, such as who is presenting the recording, when it began, and how long it lasted. You can also provide other information about the recording.

• The recording can be viewed with the help of a password that you set.

It is possible to edit information regarding a recording at any time after it has been published.

Upload a Recording File

It is possible to upload the recording file, with a .wrf extension, from your local computer, if you recorded an event using the Webex Recorder integrated or standalone, to the My Event Recordings page and then publish the recording directly from that page, if you recorded the event using the integrated or standalone Webex Recorder.

The Webex server will automatically upload an MP4 file to the My Event Recordings page after you stop recording an event on the server, after the event has been recorded on the server. The file does not need to be uploaded by you.

• Log in to the Webex site that you are using.
• The left navigation bar will allow you to select Webex Events (Classic) from the list of options.
• Choose My Event Recordings from the list of options.
• Click on the Add Recording button.
• Add event recordings to the Event Recordings page by entering information and selecting options from the drop-down menu.

You are allowed to upload files up to 2 GB in size.

• Click on the Save button.

Publish a Recorded Event

Default setting is to not list all event recordings: they will only appear under My Event Recordings under the Event Recordings section. The recordings can be viewed and maintained by logging into your Webex site.

It is important to remember that in order for the recording to be published and made available to all of your site visitors, it must be listed on the Event Recordings page, which is accessible from every page on your site.

On the My Event Recordings page, your event service will generate URLs that will allow you to stream and download recordings after they have been added to the page. When you send an email message to the participants of the event, you can copy and paste the URLs in the message as well.

The person who is going to watch the recording needs the password in order to play it or download it, so make sure that the password is communicated to them, e.g. by sending an email.

• Log in to the Webex site that you are using.
• On the left navigation bar, click Webex Events (Classic) and you will be taken to that page.
• Select Host an event from the left navigation bar, followed by My Event Recordings from the left navigation bar. If you have not yet uploaded your recording, please do so as soon as possible.
• You can edit the recording you wish to edit by selecting More next to it.
• Click on the Modify button.
• Click on the Type drop-down list and then select Listed from the list.
• Click on the Save button.

On the Event Recordings page, you will be able to see the recording of the event. The Attend an Event (left navigation bar) menu option could be found under the List of Events > View Event Recordings menu option.

• In order to share an event recording, you can send an email (optional).
• Send an email to vendors with an invitation to view a recording of the event and share it with them.

Delete a Published Recording

It is possible for you to remove a recorded recording at any time after it has been published.

As soon as you delete a recording from the Event Recordings page, it will be removed from the list of recordings that are accessible to any visitor to the site.

1. Log in to the Webex site that you are using.
2. On the left navigation bar, click Webex Events (Classic) and you will be taken to that page.
3. You can access My Event Recordings by using the left navigation bar.
4. You can edit the recording you wish to edit by selecting More next to it.
5. Click on the Delete button.
6. Please select OK if you wish to confirm.

Edit Information About a Recorded Event

A recording of an event can be edited at any time by editing the information related to that event. Using the Documentation page on your Webex site, you can make changes to the recording information and they will be updated on the Recordings page, which is available to anyone who visits your site.

1. Log in to the Webex site that you are using.
2. On the left navigation bar, click Webex Events (Classic) and you will be taken to that page.
3. You can access My Event Recordings by using the left navigation bar.
4. You can edit the recording you wish to edit by selecting More next to it.
5. Click on the Modify button.
6. Click the Save button after you have made your changes.

Send an Email to Share a Recording

• Log in to the Webex site that you are using.
• On the left navigation bar, click Webex Events (Classic) and you will be taken to that page.
• Choose My Event Recordings from the navigation bar on the left side of your screen.
• In order to share the recording with others, you need to select Email next to the recording.
• Your email will be sent to the following recipients:

• Choose the Select Recipients option from the Contacts drop-down list to select the contacts you want to select.

• There should be a comma between each email address in the Send to list.

• In the Your message box, enter a message that you would like to send.
• Click on the Send button.

There is a link to play the recording included in the email message that you send to the selected recipients, along with information about the recording.

Send an Email to Vendors and Track Viewing of Recording

If you want to track from which sources the recording was viewed by attendees, you can send an email to up to three vendors and use source IDs as a tracking mechanism.

1. Log in to the Webex site that you are using.
2. On the left navigation bar, click Webex Events (Classic) and you will be taken to that page.
3. The My Event Recordings option can be found in the left navigation bar.
4. By selecting More, you will be able to share the recording with others.
5. If you want to send the request to the vendor, select that option.
6. Then you will be able to select up to three vendors for your email, and then click the Send button.

The email message you send includes information about the recording as well as a link to the recording that you can use to listen to the recording.

Frequently Asked Questions