Managing OnZoom recordings for Hosts

With OnZoom ticket registration, you can offer free access to your event’s cloud recording. This allows registrants to view the event they registered for at their convenience, even if they weren’t present. You can offer this as an additional benefit with your ticket registration.

Registration for an event that includes free access to recordings will:

• Once the event begins, the recording will begin automatically. If you or an Alternative Host forget to start recording, the event is still recorded.
  Note:
•  It will be required for you to start recording an event manually in the case of events that do not include access to event recordings as part of the ticketing process.
• All registrants, both those who missed the event and those who attended the event, should be given free access to view the recording for a period of 7 days after the recording is made available.

Note:

Zoom’s web client does not allow you to download, edit, delete, or share recordings.

Upon completion of the event, the recording will be automatically posted, eliminating the need for you to manually upload it.

This article covers:

• How to view recording options
• How to manage recordings
  • View recordings
  • Filter recordings
• How to watch a recording
• How to edit a recording
• How to delete a recording

Prerequisites for managing OnZoom recordings

• Zoom desktop client
  • Windows: 5.6.3 or higher
  • macOS: 5.6.3 or higher
• Pro, Business, Enterprise, or Education account

How to view recording options

As long as you have included complimentary viewing access with their ticket registration when you have created the event, attendees will be able to view the recording for the event they registered for.

How to manage recordings

View recordings

You can see a list of all the recordings you’ve made here:

1. Log in to OnZoom.
2. Select Manage from the menu at the top of the screen.
3. Select Recordings from the navigation menu.

Filter recordings

By selecting an accessibility type, you can filter the list of recordings:

1. Log in to OnZoom.
2. Click Manage in the top-right corner.
3. Choose Recordings from the navigation menu.
4. Click Recording Access in the filter bar.
5. Check the box next to Event Registrants or Only Me.
6. Then click OK.

How to watch a recording

Watch a recording:

1. Log in to OnZoom.
2. Click Manage in the top right corner.
3. Select Recordings from the navigation menu.
4. Locate the recording you wish to view.
5. Simply click the ellipses next to the event and then click Play.

How to edit a recording

To edit a recording, follow these steps:

1. Log in to OnZoom.
2. Click the Manage button in the top-right corner.
3. Select Recordings from the navigation menu.
4. Locate the event you wish to edit.
5. Click the ellipses to the right of the event, then click Edit.
6. Add a new title to the recording in the Title section (optional).
7. Enter a new description for the recording in the Description section of the recording form (optional).
8. You can adjust the duration of the recording using the slider bar (optional). When you finish trimming the recording, the remaining portion (within the blue border) will be saved as a new recording.
   • To trim (shorten) the beginning of the recording, drag the slider bar from left to right. The section that you trim off (outside of the blue border) will be deleted.
   • To trim (shorten) the ending of the recording, drag the slider bar from right to left. The section that you trim off (outside of the blue border) will be deleted.
9. Click Save.

How to delete a recording

Delete a recording by following these steps:

1. OnZoom requires you to sign in.
2. You can manage your account by clicking the Manage button on the top-right corner.
3. Click Recordings from the navigation menu.
4. Navigate to the event that you wish to delete from the recording.
5. Right click on the event, then select the ellipses, then select Delete Recording from the drop-down menu.
6. Click Delete.