Managing Windows system updates with ZDM in zoom app
ZoomDevice Management (ZDM) offers the option of assigning Microsoft updates to Windows devices that are enrolled in the service via the web interface for ZoomDevice Management (ZDM). In addition, administrators can create an update schedule so that Microsoft updates are automatically installed on devices that are enrolled. There is also an option to configure updates in such a way that only certain devices and/or update packages will be included when the time comes for the update to occur.
Prerequisites for managing Windows system updates with ZDM
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ZDM has been enrolled for Windows Zoom Room
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Owner of the account, administrator or Zoom Rooms user
How to view update details
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Zoom’s web portal can be accessed by signing in.
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When you click Device Management, you will be able to update your management settings.
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Click on the Windows Update tab on the left hand side of the screen.
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Here is a list of the information that can be viewed in each column:
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Details: The update package includes a description of what it contains. You can find more information from Microsoft by clicking on the update, and then clicking See Details.
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Classification: There are three types of updates: Security updates, Critical updates, and None updates.
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Publish Date: The date on which Microsoft published the update indicates when it was released.
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Unassigned Devices: An indication of how many devices were not assigned to the update as yet.
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Installed Status: A list of all devices that have been assigned the update and the status of the update’s installation. If you had assigned 100 devices to the update and 30 of them had already been updated, then you would have the Installed Status as 30% if 30 of the devices had been updated.
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As an alternative to viewing all update details for a single Windows device, you can also view them as follows:
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Then click on Device Management, and then click on Device List.
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Go to the Devices tab and click on it.
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Click the ellipse on the far right of the screen after identifying your device.
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You can check for updates by clicking the Check For Updates button.
How to assign or ignore updates
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Zoom’s web portal can be accessed by signing in.
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If you click on the Device Management tab, then you can click on the Update Management tab.
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Assigning or ignoring updates can be done individually or in bulk from this page, depending on your preference.
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Assigning or ignoring updates individually:
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Please click the three-dotted icon at the top of the update you wish to make
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It is possible to assign an update to a device by clicking Assign Devices, then selecting the device to which you would like to assign the update. To finish the assignment, click the Assign button.
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When you click Ignore this Update, you will be directed to the Ignored tab, where you can ignore an update.
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Assigning or ignoring updates in bulk:
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Mark the updates you wish to select by placing a check mark next to them.
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Select Assign Devices or Ignore on the top right corner of the screen.
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By clicking on the Ignored tab, you can find an update that has been ignored again once it has been ignored. It can be moved back to the Active Updates tab by clicking Put back to move it back there.
How to configure an update schedule
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Zoom’s web portal can be accessed by signing in.
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Then click on Device Management and then click on Update Management.
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You will then be able to choose how often you want to receive updates.
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Choose the installation day that works best for you, your active hours, and the auto restart deadline that works best for you.
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Once you have finished editing the document, click the Save button.
Note: To troubleshoot Windows updates, please refer to this article.