Managing Zoom Events expo
The Expo feature in Zoom Events lets event organizers set up a virtual exhibition to enable attendees to learn more about the products and services of other exhibitors and booths, as well as to meet other attendees of the show. By enabling 1:1 chat in expo (both on the expo floor as well as inside the booths), it is possible to network between participants all over the world.
We invite you to take a look at Creating a Zoom Event for more information about how to create an event.
This article covers:
- How to find expo in the event creation flow
- Add co-editors to expo
- How to create expo
- How to use Expo Builder
- Expo Builder tools
- Expo Details tab
- Booths tab
- How to add sponsored booths to expo
- How to add or create event booths (non-sponsored) to expo
- Use the rich text editor
- How to access and edit booths for configuration
- Access and edit booths from the Booths tab
- Access and edit booths from the expo floor map
- How to add a booth representative
- How to configure booth resources
- Understand the booth resources layout screen
- Configure sponsored booth resources
- Configure non-sponsored booth resources
- How to enable or disable expo session livestreaming
- How to remove booths
- Expo roles and ticket types
- How to use Expo Builder’s additional tools
- Understand blocks
- Move blocks
- Swap booths
- Use the Floor Layout feature
- How to pause or resume expo
- How to edit Expo tab features
Prerequisites for managing expo
- Zoom desktop client
- Windows: 5.8.6 or higher
- macOS: 5.8.6 or higher
- Zoom mobile client
- iOS: 5.8.6 or higher
- Android: 5.8.6 or higher
- Pro, Business, Enterprise, or Education account
- Zoom Events license
How to find expo in the event creation flow
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There are two types of events that can be created: multiple sessions and single sessions.
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You can access the Expo tab by viewing and clicking on the Edit tab in the left navigation menu on the left.
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Expo sessions can have a limitless number of durations, but as far as the total number of the event’s sessions (expo and non-expo sessions) goes, those sessions are counted as part of the total number of the event’s sessions. A total of 5,000 people can attend a session at a time, which is the maximum capacity at the moment.
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In a given event, only 1,500 concurrent users can be present on the expo floor at the same time.
Add co-editors to expo
It is possible to add co-editors to expo and give them the permission to set up, configure, and edit expo as you see fit.
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There are two types of events that can be created: multiple sessions and single sessions.
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The expo can be edited by a co-editor who has permissions to do so.
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Add the item by clicking the Add button.
Note: Users will be notified by email that they have been added as co-editors of the event as a result of being added to the co-editor list.
As soon as the added co-editor(s) have been added to the Co-Editor List, their email and permissions will be updated.
How to create expo
Upon accessing the Expo tab, you will be able to see a welcome page for the expo.
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Click the Start Building Your Expo button on the welcome page to begin building your expo.
There will be a flow that appears for the first time user. -
Set Expo Dates and Times allows you to select the times and dates that you wish to have your expo available to attendees during the event.
Notes:-
When the event is scheduled, the dates, start and end times of the event are determined by the date and time of the event.
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It is required that the On toggle has been enabled for at least 1 day in order for you to create the expo.
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Expositions can only be offered during the dates and times of the event as well as the start/end times for each day of the event. As far as the expo is concerned, it cannot commence before or after the start of an event, or it cannot start before or after the day of an event.
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Click Create Expo.
Note: Once Expo has been created, you will be able to customize these details again.
Expo Builder will appear.
How to use Expo Builder
In the Expo Builder, you will be able to manage booths and layouts, as well as setup, edit, and configure them to meet your needs. As a default, you will see a left panel, which consists of a tab for Expo Details and a tab for Booths, under Expo Builder, from the default view.
It is recommended that you choose the side arrow next to the Booths tab so that you can collapse or expand the left panel. When the left panel is collapsed, you have a better view of the floor of the Expo when you collapse the left panel.
Expo Builder tools
In order to ensure that all changes you make to your booths are saved, you need to use the following tools while you are creating and configuring them. These tools will help you manage the process more effectively. You will find the following tools in the horizontal bar at the top of the screen:
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Fullscreen: With this mode, you have the option of viewing the expo floor at a full screen size while you collapse the Edit (event creation) left panel and hide the top event title bar.
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Zoom: When you are on the expo floor, you can either click + or – to zoom in or out. By doing this, you will have the flexibility to see all the booths at once or zoom in to see specific areas or booths that you’re interested in.
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Update Expo: When you click this button, the changes that have been saved will be published (live) for all participants to view. The changes that you have made to the expo will become live as soon as you update the event.
Moreover, the expo feature, Suggestions, provides helpful suggestions that inform hosts of additional fields to complete in order to ensure that they are setting up their event appropriately and to ensure that they are getting the most out of their event.
Expo Details tab
If you click the Expo Details tab, you will be able to edit the dates and times when the exhibition will be open. The following steps can be followed in order to edit the dates and times: The Expo Details tab can be found in the left panel of the screen. It is possible to configure the dates and times for the expo by clicking on the Edit Times link which will open a pop-up window. It is necessary to enter the time at which the event will begin and end. Under the On/Off column, click the toggle as shown below to enable the toggle to On or disable the toggle to Off. Once you have entered your dates and times, click Save to confirm them. (Optional) If you do not wish to include an exhibition in your event, you can choose to disable it at the bottom. To confirm your decision, click the Disable Expo button in the verification dialog box. You will be able to see all the booths that will be at the expo through the Booths tab. The expo can have sponsored booths in addition to non-sponsored booths, or a combination of sponsored and non-sponsored booths. You will be able to see your booths organized according to their types based on the Booths tab when you select the appropriate booths depending on what you have. Aside from listing the booths (sponsored or non-sponsored), this tab will display the number of booths, as well as their completeness or incompleteness status. The sponsored and non-sponsored booths can be added in this tab according to your needs. There is a tab on the left hand side of the screen that shows the tiers of sponsorship, the types of booths, and their names. There is a parenthetical indication of the number of booths for each booth grouping. There are several types of booths and booth groupings that can be made: Event Booths refers to all booths that are not sponsored by a company. There are three sponsorship tiers: Platinum, Gold, and Silver sponsors, which represent different sponsorship levels. If you click the right arrow next to the name of the booth grouping, you will be able to see all the booths that are part of that grouping. If you would like to collapse the list, you will need to click the down arrow. Incomplete booth status: If a booth status is incomplete, then at least one of the required fields is still missing. A brown indicator is displayed under the name of a booth that is incomplete on the list of booths under a grouping when the list of booths under the grouping is expanded. As well as the indicator, the status of Incomplete is displayed next to it. Complete booth status: The complete booth status indicates that all the required fields have been completed. There is a green indicator displayed below the name of each booth that has been completed when the list of booths under a grouping are expanded. There is an indicator next to the indicator that indicates that the status is Complete. Booth grouping status: The status of a booth grouping will indicate whether or not all of the booths within it have been completed or are still incomplete by displaying either a green Complete label or a brown Incomplete label on the booth grouping. When the list is not expanded for viewing the booth status individually, it allows quick scanning to determine which booth groups are ready, especially when the booth status list for each booth group is not expanded. A sponsored booth can be added to the expo workflow by clicking on the Booths tab of the workflow. Sponsored booths are a great way for sponsors to participate in the expo by sponsoring a booth. As a result, you will also be able to add any sponsor representatives you wish to add as early as possible in the expo so that they can begin their booth sessions before the general audience can enter the floor. There is a limit of 100 sponsored booths you can add to your event. It is possible for sponsors to have up to 20 representatives representing them. Ensure that you have added sponsors and/or sponsors representatives in the Sponsors tab at the top of the event creation flow. Click on the Expo tab on the event creation flow when you are ready to create an event. Click on the Booths tab on the left side of the Expo Builder, located under the Expo Builder section. When you are on the Booths tab, click on + Add Booths at the bottom of the page. You will be able to select Sponsor Booth in the pop-up window. Choosing a sponsor is the first step. Click on the Add button. Before the start of the event, you can always add sponsored booths to the expo in case you need to do so. It is possible to reserve a booth that is not sponsored for events that may not have sponsors, but will be used by the organization hosting or arranging the event rather than the sponsors. Use cases for non-sponsored booths include but are not limited to: As an organization, you may consider using an expo to showcase your internal new products and services in order to attract and retain employees. During the event, the organization may have a partnership with a third party to host a booth. To add any non-sponsored booths to expo: In the left panel, click Expo Builder, and then click + Add Booth at the bottom of the Booths tab. Select the Event Booth option in the pop-up window that appears. The following information should be uploaded or entered: Booth Image/Logo
An individual date can be enabled or disabled by using this toggle.
Booths tab
Understand the Booths tab
During Expo, the types of booths that will be available will be determined by the event organizer.
How to add sponsored booths to expo
You will see a pop-up window that asks you to add a booth.
It is expected that the sponsor’s booth will be visible on the floor of the expo.
How to add or create event booths (non-sponsored) to expo
There will be a pop-up window that appears asking you to add a booth.
Booth Name
Booth Contact: Please provide the name and e-mail address of the person responsible for the booth.
Booth Description
Click the Add button once you have completed all the fields.
If you have saved the new booth, you can view it on the Booths tab or on the Expo floor once the new booth has been saved.
Use the rich text editor
In order to customize the Booth/Sponsor Description, you can make use of the rich text editor. It is very important to understand that when you click on an input field on the rich text editor bar, the input field will display a blue outline to show that your selection has been made.
Select an input field
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Choose the icon that you would like to display in the rich text editor of the Booth/Sponsor Description:
- Bold
- Italic
- Underline
- Text color
- Text size
- Paragraph
- Bulleted list
- Numbered list
- Increase Indent
- Decrease Indent
- Bold
- Enter your text.
Text color
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Click the text color input icon in the rich text editor of the Booth/Sponsor Description to select the color of the text
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Select the color you want for your text under Text Color.
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Select the color that you would like for the background under Background color.
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Click on the Clear button if you would like to remove all the text and background color.
Text size
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The text size input icon can be found in the rich text editor of the Booth/Sponsor Description.
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If you would like your text to appear in a larger size, please select the following:
- Small: 12px
- Medium: 14px
- Large: 16px
Paragraph
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Select the paragraph icon from the rich text editor in the Booth/Sponsor Description in order to create a paragraph
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It is recommended that you choose one of the following paragraph formats:
- Heading 1 = Bold, 20px
- Heading 2 = Bold, 16px
- Heading 3 = Bold, 14px
- Paragraph = Regular, 14px
How to access and edit booths for configuration
If you want to configure and edit the information associated with a booth, then you can access them from the Booths tab or the expo floor map. As soon as you are able to access a booth for configuration, you will be able to edit and configure booths that are sponsored and unsponsored using the Booth Details and People tabs.
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There is no option to edit the sponsorship details for a sponsor. Taking a look at your event’s Sponsors tab will allow you to edit the details of your sponsors.
- For sponsored booths:
- In the Edit Sponsor Booth pop-up window, you must edit the Sponsor Name, Sponsor Description, and Sponsor Email in the Sponsors tab of the event creation flow.
- You must add sponsor representatives and edit sponsored booth resources in the Sponsors tab of the event creation flow.
- You can only edit the spaces’ names and the number of spaces. You can also enable or disable Booth Resources.
Access and edit booths from the Booths tab
- Under Expo Builder, in the left panel, click the Booths tab.
- Find the booth grouping that has the booth you want to configure, then click the
arrow by the booth grouping name to expand the list of booths. - To the right of the booth you want to configure, click the more icon .
- Click Edit Booth.
An Edit Event Booth (non-sponsored) or Edit Sponsor Booth (sponsored) pop-up window will appear. - In the pop-up window, click the Booth Details tab and manage information for the necessary fields:
- For non-sponsored booths:
- Edit the Booth Name and Booth Description.
- For the booth logo, edit, delete, or upload it.
Note: The booth image can only be JPG/JPEG/PNG format up to 2MB.
- For sponsored booths:
- For the sponsor logo, edit, delete, or upload it.
Note: The sponsor logo can only be JPG/JPEG/PNG format up to 2MB. - Please note that you must edit the Sponsor Name and Sponsor Description in the Sponsors tab.
- For the sponsor logo, edit, delete, or upload it.
- For non-sponsored booths:
- Click the People tab to do the following actions:
- For non-sponsored booths:
- View, add, and edit the Booth Owner’s Email.
- Add a booth representative.
- For sponsored booths:
- Please note that you must add sponsor representatives and edit the Sponsor Email in the Sponsors tab.
- For non-sponsored booths:
- Configure booth resources.
- Click Save.
Note: For any changes that you want to publish and appear live to expo participants, you must click the Update Expo button. Clicking Save will only auto-save your changes locally.
Access and edit booths from the expo floor map
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The expo floor map can be viewed in Expo Builder.
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The booth you want to configure is displayed on the expo floor when you hover your mouse over it.
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After clicking Edit Booth, you will be able to edit the booth.
In the pop-up window that appears, you will be able to edit an event booth (non-sponsored) or an event sponsor booth (sponsored). -
If you click the Booth Details tab in the pop-up window, you will be able to manage the following information for the appropriate fields:
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For non-sponsored booths:
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It is possible to edit the booth description as well as the booth name.
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You have the option of editing, deleting, or uploading the booth logo.
Note: Booth images can either be submitted in JPG, JPEG, or PNG format up to 2 MB in size.
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For sponsored booths:
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The sponsor logo can be edited, deleted, or uploaded according to your preference.
Note: Sponsor logos should only be submitted in JPG, JPEG, or PNG format, and should not exceed 2MB in size -
In the Sponsors tab, you will need to edit the Sponsor Name as well as the Sponsor Description so that the sponsorship can be displayed.
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The following actions can be performed by clicking on the People tab:
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For non-sponsored booths:
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It is possible to view, add, and edit the email address of the booth owner.
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A booth representative should be added to the booth.
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For sponsored booths:
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In the Sponsors tab, you will need to add the sponsor representative and edit the Sponsor Email address in order to get started.
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Set up the booth resources according to your needs.
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Click on the Save button.
Note: In order to publish any changes to expo participants, you must click on the Update Expo button in order to make the changes live. When you click Save, your changes will only be saved locally when you click Save.
How to add a booth representative
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If you want to add a booth representative to a non-sponsored booth, you will need to locate the booth first.
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Please click on the more icon to the right of the booth that you would like to configure.
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When you have finished editing the booth, click the Save button.
You will see a pop-up window titled Edit Event Booth appear on your screen. -
Click on the People tab at the top of the pop-up window.
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Click the + Add Booth Representative button under the Booth Representatives section.
You will see a screen that asks you to add a booth representative on the right. -
You need to edit the following fields in the Add Booth Representative screen:
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Booth Representative Photo: By clicking the + Upload button, you will be able to upload an image of the booth representative.
There is also an option to replace the photo of the booth representative by uploading an image of the booth representative under Booth Representative Photo.
Note: When using a JPG, JPEG, or PNG file, it must not exceed 2MB in size. It is recommended that images have a size of 160×160 pixels. -
Booth Representative’s Name: Please enter the name of the person who will be representing your booth.
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Booth Representative’s Email: Please enter the e-mail address of the person who will be handling the booth. In order to participate in this event, you will be sent an invitation with an Expo Ticket at this email address.
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Title or Position: The title or position of the booth representative should be entered here.
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To add a booth representative, click on the Add Booth Representative button.
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Save the file by clicking on the Save button.
How to configure booth resources
In the pop-up window at the bottom of the right layout screen, you are provided with the option to configure a set of booths for the event, either for non-sponsored or sponsored events. There will be a table showing the booth resources on this screen.
A booth resource is a piece of information provided by the booth that attendees may find useful. There are numerous ways to get this information, including videos, images, and downloadable PDF files.
Understand the booth resources layout screen
There are several options available in this screen, such as configuring the number of spaces, enabling or disabling booth resources, as well as editing or viewing booth resources.
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Booth Resources: A booth resource is any resource (e.g., videos, images, files) that will be shown to attendees at sponsored and non-sponsored booths. Booth resources include both video, images, and files. Booth Resources can be enabled or disabled by the event organizer.
Note: Booth Resources are enabled by default, which means that they are available to you. -
Edit Booth Resources: In order to configure booth resources for sponsors, you can only do so from the Sponsors tab of the Sponsors page. Expo Builder allows event organizers to configure booth resources directly in the event builder for booths that are not sponsored.
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Number of Spaces: The booths will have a number of areas where attendees can meet with booth representatives and engage in discussion with them. Having this space selector will enable you to choose the number of different meetings you can have based on the sponsorship tier you are in, as well as the default maximum number of non-sponsored booths you can have.
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As for sponsors, it is necessary for you to configure their space number in the Sponsors tab. It is currently configured as follows:
Note: Platinum and Gold sponsors can select the maximum number of spaces they are willing to sponsor or configure it to a minimum of one space.-
Platinum sponsors: Platinum sponsors can have up to four spaces at the event
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Gold sponsors: There can be up to two spaces available for them
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Silver sponsors: There is a limit of one space per sponsor
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Space name: Each of the spaces can be given a name. Both sponsored booths as well as non-sponsored booths are subject to the same rules. After consulting with the sponsor, the event organizer will be able to determine the number of booths per sponsor. There is a maximum of four booth spaces for non-sponsored booths, and this can be lowered to one by increments of one if the booth is not sponsored.
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Suggestions: In this feature, hosts are provided with helpful recommendations that guide them through the Expo setup process and inform them of the optional fields they can fill in so that they can have a successful Expo event. During the editing process, suggestions will appear in the left panel of the pop-up window when you are editing your event booth (non-sponsored) or your sponsor booth (sponsored).
Configure sponsored booth resources
Ensure that you have completed your sponsor setup and that you have uploaded your booth resource (Downloadable Material) under the Sponsors tab. When you are back on the booth resource layout screen, you can click on the View button to see the booth resource table setup in the Resource Table window, once you return to the booth resource layout screen.
Configure non-sponsored booth resources
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On the left panel of the Expo Builder, you will find a tab called Booths.
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Click on the arrow by the booth grouping name that has the booth you want to configure. You will then be able to see the list of booths associated with that booth grouping.
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Please click on the more icon to the right of the booth that you would like to configure.
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When you have finished editing the booth, click the Save button.
You will see a pop-up window titled Edit Event Booth appear on your screen. -
If you hover over the Booth Resources box on the Layout page, you will be able to add resources to the sponsor page (e.g., videos, images, files) that will be shown to attendees at this particular booth when they navigate to the sponsor page.
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Click the Disable button next to the Booth Resources box when you want to disable the Booth Resources box. In the event that a verification dialog box appears, simply click Hide in order to confirm.
Note: Disabling this option will prevent attendees from being able to see any resources that you have included in your booth. The sponsor booth resources can be enabled at any time if you wish.
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You can select how many spaces you would like to have on your layout page by clicking the drop-down menu to the right of Number of Spaces at the top of the Layout page.
When you go to the Layout page, the spaces will appear in an appropriate manner. -
Below a space, you will find a text box where you can enter a name for that space.
Note: Sponsored booths as well as non-sponsored booths are subject to the same rules and regulations. -
There is a box called Booth Resources right in the center of the layout page for booth resources. Click on Edit in order to edit this box.
There will be an option for you to configure booth resources on the Booth Resources screen, which will appear. -
On the Booth Resources screen, you will need to complete the following actions:
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+ Add Video: Once you have clicked + Add Video, you will be able to add a video that will showcase the resources in your booth.
Note: Videos should not exceed 60 seconds in length. It is only possible to upload MP4 files that have a maximum size of 50 MB. -
Booth Images: To add a cover image to the booth images, click + Add Cover under the booth images section. The process of adding images is as simple as clicking + Add Image.
Note: It is recommended that you upload an image with a size of 744×488 pixels. A file that does not exceed 10MB in size can only be a JPG/JPEG/PNG file. -
Downloadable Material: You can include a PDF that the audience can download in the presentation by clicking the Upload button.
Note: We accept only PDF files for submission. It is allowed to upload a maximum of five files, each with a maximum size of 15 MB.
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Save the file by clicking on the Save button.
How to enable or disable expo session livestreaming
You can enable or disable livestreaming at the booth session level if you are a host or an expo special role in charge of the booth session. As soon as an event is published, it will be possible for special roles to gain access to the lobby for the event. Expo is an online platform that allows users to start practice sessions and view event details prior to an event’s start time. Also, if you join the practice session prior to your scheduled session time, you will be able to test the livestreaming controls.
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You are invited to join the event lobby.
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The Expo tab can be found in the lobby.
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If you would like to enable or disable livestreaming for a particular session, you will need to enter the booth with that session.
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If you wish to enable or disable livestreaming for the session in that space, click Start on the space where the session is located.
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When do you plan to start livestreaming from the Expo booth? In the pop-up window, click the Start button to begin the livestream to the lobby.
Click Not Now if you would like to start the livestream at a later time rather than right now. -
If you would like to enable livestreaming during an ongoing session, you will need to click on the ellipsis in the session’s meeting controls, then click Start Livestream to Expo Booth to do so.
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If you would like to livestream your session on other platforms, you can do so (optional).
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To disable livestreaming of sessions within Expo Booths, click the dropdown arrow at the top of the floating control panel, then click the Stop Livestream to Expo Booth button.
How to remove booths
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In order to remove one of the sponsored booths from the Expo floor, all that has to be done is to remove the booth of the sponsor from the floor. It should be noted that the sponsor of the event is not removed from the event.
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The entire booth, as well as all of the information related to it, will be deleted if you remove a booth that is not sponsored. You must recreate the same non-sponsored booth (that you deleted) in order to be able to add the non-sponsored booth back to Expo (that you deleted).
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Before the start of the event, you will be able to add sponsors at any time before the event begins.
Booth tab
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Click on the Booths tab on the left side of the Expo Builder, located under the Expo Builder section.
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To expand the list of booths in the booth grouping, you must first locate the booth grouping that contains the booth you wish to configure, and then click the arrow next to the booth grouping name to expand it.
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Click on the more icon located to the right of the booth you want to configure.
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Click on the Delete Booth button.
In the verification dialog box, you will be asked to confirm your identity. -
Click the Delete Booth button in the verification dialog box to confirm that you would like to delete the booth.
Expo floor
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View the Expo floor plan in Expo Builder by clicking on the floor plan button.
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The booth you want to configure can be accessed on the Expo floor by hovering your mouse over it.
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Click on the Delete Booth button.
You will be presented with a verification dialog box asking for your confirmation before continuing. -
Click the Delete Booth button in the verification dialog box to confirm that you would like to delete the booth.
Expo roles and ticket types
Please visit the support article on the expo roles if you would like to learn more about the expo roles and ticket types available.
How to use Expo Builder’s additional tools
Moreover, Expo Builder offers a number of options for adding functionality to the booth configuration process on the floor of the Expo in order to enhance the experience of configuring booths on the floor of the Expo. There are several ways in which the blocks can be moved around, or similar booths can be swapped around, rows and columns may be added and deleted, and layouts for the floor may be selected in a variety of ways as well.
Understand blocks
By using the ability to move blocks across the Expo floor, Expo Builder offers a simple way to move booths and sets of booths from one spot to another in a block by using the ability to push and pull booths.
On the Expo floor, there are squares that correspond to a particular kind of booth, as well as how many booths can be arranged in each square depending on the type of booth. As far as the Platinum, Gold, and Silver sponsorship tiers are concerned, depending on the sponsorship tier, the number of booths can be aligned to the sponsorship block to reflect the sponsorship level. Platinum tier companies will occupy an entire block of the building where they will be based. Gold will occupy 2 blocks and Silver will occupy 4.
As an alternative, there is an option to set up a block that consists of non-sponsored booths, which are currently the same size as the booths in the Gold tier. In the case of a non-sponsored booth, the booth size can vary to a certain extent, but the concept of the block still needs to be adhered to in that situation.
Moreover, there is also the possibility of mixing booths of different types into a single block in addition to this. A single Gold block contains an equivalent number of Gold blocks as there are two Silver blocks in a single Silver block. Because of this, a block may have two Gold tiers and one Silver tier, which means that it may have two Gold tiers and one Silver tier in the future. You can also combine a sponsored booth with a non-sponsored booth on the same block, so that they can be mixed and matched to make the most of your space.
Move blocks
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The information you will see about each block on the Expo floor will appear when your mouse is hovered over it.
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If you click and drag the block, the block can be moved around the screen.
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The block should either be placed on a block that is occupied or on a block that is empty.
Swap booths
There is also the possibility of swapping locations between two booths of the same type, if you are using two booths of the same type.
The following steps must be followed in order to exchange booth positions on the floor between booths of the same type or tier of booths:
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There is an icon on the right side of the screen of the Expo Builder called Swap Booths that you will find on the right side of the screen.
You will see a panel on the right side of the screen that slides out and says Swap Booths. You will find an option on this panel which will allow you to switch between booths of a similar type or tier by selecting booths of the same type or tier on the floor. -
Using the first dropdown menu, select a booth for your event from the list of booths that will be available for the event.
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Please click on the second dropdown menu in the Select a booth section and select a booth from the list.
Note: The list in the second dropdown menu will be filtered based on what is selected in the first dropdown menu. This means that booths of the same type will only be shown in the list in the second dropdown menu. -
You can swap the displays once both booths have been selected by clicking the Swap button after you have made your selections.
It is now possible to see the booth locations that have changed once the swapping actions have been completed. -
(Optional) If you wish to start over, you may click Clear Selection in order to do so.
Both selections will be reset back to their default values as soon as you do this. -
To close the right Swap Booths panel after you have swapped booths, click the Done Swapping Booth button at the bottom of the panel once you have completed swapping booths.
Use the Floor Layout feature
If you click on the Floor Layout icon, then you will be able to add columns and rows to the expo floor. The floor layouts of the expo booths can also be chosen from two predefined layouts that are predefined for you.
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On the right side of the Expo Builder, you will find an icon called Floor Layout that you can click.
As you walk about your area on the Expo floor, you will be able to see + signs on the top, bottom, and both sides. -
You will need to decide which actions you want to complete:
Note: In order to re-center the floor, you can drag it to the desired position.-
A new row can be added to the top of the current row by clicking the top + sign.
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A new column can be added to the right of the page by clicking the bottom + sign.
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To create a new column on the left hand side of the screen, click the left + sign.
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The right + sign will allow you to add a new column to the right side of the page.
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It is currently not possible to delete empty rows or columns from a table. As soon as the Expo floor goes live, the empty rows and columns will display as extra space on the Expo floor.
Select floor layouts
It is important to note that when creating booths and choosing sponsors for Expo, the booths are placed on the floor of the Expo by following a predetermined layout. The swapping of booths and moving of blocks can be done from there. You will be able to select from either of the two layouts once you have identified all the booths and created them:
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Using the Segmented layout, you can organize the floor according to the type of booth you are using. A section of a booth will be based either on a sponsor’s tier (Platinum, Gold, or Silver) or a non-sponsored booth will be included in each section.
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Using the Mixed layout, you can mix up different booth types and organize them in different blocks based on the type of booth. In order to organize the blocks in a specific order, the blocks are not categorized by booth type, but are sorted by an algorithm based on their type. A predetermined layout of the event must be followed by the event organizer in order to determine the location of booths. As soon as the blocks have been moved and booths have been swapped, you can move them again.
To select floor layouts:
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Click on the Floor Layout icon on the right side of the Expo Builder window to start creating your floor plan.
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In the right panel of the Layout Template, select the Mixed layout option.
You will be asked to confirm your identity in a verification dialog box that appears.
Note: In order to open the dialog box for verification, you must select the Mixed layout option. -
You have the option to restore the default layout of your chosen template if you have edited your chosen template. Click Revert to default if you have done so.
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Click the Switch button at the bottom of the verification dialog box to confirm your action.
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To close the Layout Template right panel, click on Done Editing Layout at the bottom of the panel.
How to pause or resume expo
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During the opening hours of the exhibition or prior to its start, you have the option to pause or resume the exhibition.
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It is still possible for special-role users with early entry permission to remain on the expo floor even when expo is paused.
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During the period of time that expo is paused, the event organizer can update expo, and their updates will be reflected in expo when expo resumes. To be able to see the updates, special-role users will need to rejoin Expo if they are still on the floor of the expo.
Expos can be paused or resumed during an event, by the event organizers or co-editors who have permission to edit the expo, without the need to delete the expo completely from the event. As a result of pausing the expo floor, attendees and special-role users without early entry permission will be removed from the floor and redirected back to the lobby, as well as those who do not have permission to enter early. The expo floor will be able to open again as soon as expo resumes (within the expo hours of operation).
How to edit Expo tab features
This table is designed to display the features that are available under this tab, as well as the stages of the event cycle, as well as whether the feature is editable at each stage of the event cycle.
Feature | Editable after event is published or is upcoming | Editable after a ticket has sold | Editable during live event | Editable post event |
Set Expo Dates & Times | ✔ | ✔ | ✔ | |
Add Booths | ✔ | ✔ | ✔ | ✔ |
Booth Image | ✔ | ✔ | ✔ | ✔ |
Booth Name | ✔ | ✔ | ✔ | ✔ |
Booth Contact Name | ✔ | ✔ | ✔ | ✔ |
Booth Description | ✔ | ✔ | ✔ | ✔ |
Configure floor layout | ✔ | ✔ | ✔ | ✔ |
Swap booths | ✔ | ✔ | ✔ | ✔ |
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