Take a look at the latest software releases for the Message Connector that are available for Hybrid Services. As we add new functionality or fix bugs, we document the changes we have made. The Control Hub allows you to manage the upgrade of connector software and schedule when it will be performed. The Expressway automatically downloads and installs the connector software.

8.10-1.0.1434

November 22, 2022

  • The Message connector has been updated with security updates.

8.10-1.0.1413

May 11, 2022

  • The logging of messages has been improved.

  • This fix resolves a customer issue with some users being unable to enable hybrid messages on their computers.

8.10-1.0.1405

April 12, 2022

This maintenance upgrade does not have any release notes attached to it.

8.10-1.0.1397

March 16, 2022

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.1396

February 4, 2022

  • There was an issue with presence that occasionally caused CPU spikes in IM & Presence and the registration of Jabber users to drop.

  • The logging service has been updated to use the new version of the CSB.

8.10-1.0.1391

January 31, 2022

  • The CSB has been upgraded to version 3.2.7.

8.10-1.0.1389

January 17, 2022

  • The Message connector has been updated with security updates.

8.10-1.0.1388

December 20, 2021

  • The Message connector has been updated with security updates.

8.10-1.0.1385

November 8, 2021

  • The Jabber and Webex App have been integrated into the Message Connector for Webex for Government customers, supporting interoperability between them.

8.10-1.0.1382

October 25, 2021

  • As a result, message connectors will reactivate a user when their email address changes in IM & Presence, and will inform Webex services to do the same.

8.10-1.0.1379

September 27, 2021

  • Customer found a problem with the connection between AXL and Instant Messaging & Presence that has been corrected.

8.10-1.0.1373

August 5, 2021

  • The CSB has been upgraded from version 2.x to version 3.x.

8.10-1.0.1354

July 16, 2021

  • In this release of the connector, Jabber users will be able to see the Webex App users’ presence as @ Webex.

8.10-1.0.1348

June 25, 2021

  • This maintenance upgrade does not have any release notes attached to it.

8.10-1.0.1346

June 7, 2021

  • Resilience of the connector to interruptions in cloud service was improved.

  • There was an issue with how connector threads handled on the host Expressway that was causing a memory leak. This has now been fixed.

8.10-1.0.1332

May 18, 2021

  • The CPU metrics for the connector were having an issue and have been fixed.

  • The Expressway host has been updated to fix a memory heap dump issue.

8.10-1.0.1321

April 22, 2021

  • A memory metric for connectors has been improved.

8.10-1.0.1320

April 15, 2021

  • This maintenance upgrade does not have any release notes attached to it.

8.10-1.0.1316

April 6, 2021

  • The Message Connector has been improved to work better with the corresponding microservice in Webex by providing cross-origin resource sharing (CORS) support.

8.10-1.0.1311

March 12, 2021

  • Information about how to troubleshoot Message Service in more detail.

  • Logging has been enhanced.

  • The latest conversation activity could not be retrieved as a result of an issue that has been fixed.

  • Message Connector was unable to shut down gracefully when its Expressway host was shutting down due to an issue that had been reported.

8.10-1.0.1300

March 5, 2021

  • Metrics have been enhanced to assist in troubleshooting issues with customers.

8.10-1.0.1298

February 17, 2021

  • An updated CSB has been installed to fix an issue with key encryption in the Key Management Server library that could cause problems.

8.10-1.0.1292

January 27, 2021

  • A single setting group has been created to consolidate Federation settings.

  • It has been corrected that the presence status of a user who never logged into Webex appeared as available, despite the fact that they never accessed the application.

8.10-1.0.1286

January 7, 2021

  • The connection alarms have been improved.

  • The Java Development Kit (JDK) 11 has been added to the support list.

8.10-1.0.1279

December 2, 2020

  • This maintenance upgrade does not have any release notes attached to it.

8.10-1.0.1275

November 11, 2020

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.1262

October 29, 2020

  • This maintenance upgrade does not come with a release note.

8.10-1.0.1252

October 22, 2020

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.1249

October 15, 2020

  • The issue with XCP sessions failing has been fixed.

8.10-1.0.1227

October 7, 2020

  • For multi-server deployments, a connectivity issue was fixed that affected the AXL status.

  • There has been an improvement in the quality of conversations.

  • The XCP session metrics have been updated with new metrics.

8.10-1.0.1214

September 30, 2020

  • There has been an improvement in the quality of conversations.

8.10-1.0.1208

September 16, 2020

  • This maintenance upgrade has no release notes in relation to it.

8.10-1.0.1202

September 7, 2020

  • This maintenance upgrade has no release notes in relation to it.

8.10-1.0.1200

September 2, 2020

  • This maintenance upgrade does not have any release notes attached to it.

8.10-1.0.1197

August 27, 2020

  • There was an issue with moving users between clusters in the IMP, which needs to be fixed. This will be detected by the Message Connector and will be transmitted to the Webex Teams Cloud based on the updated cluster information.

  • Enhancements have been made to the logs.

8.10-1.0.1180

August 7, 2020

  • The logging of sessions for XCP and JSM has been improved.

  • There has been an improvement in the quality of conversations.

8.10-1.0.1164

July 29, 2020

  • Enhancements to the log-keeping system.

8.10-1.0.1152

July 22, 2020

  • Logging of messages and presence has been improved.

8.10-1.0.1137

July 8, 2020

  • There has been an improvement in logging of audits for the AXL Audit, XCP Audit, and JSM Audit sessions.

8.10-1.0.1098

June 12, 2020

  • It has been updated to display an AXL connectivity issue when the AXL connection is down on the Message Service Status information page.

8.10-1.0.1087

June 5, 2020

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.1080

May 29, 2020

  • This maintenance upgrade does not come with a release note.

8.10-1.0.1079

May 8, 2020

  • The maintenance upgrade has not been accompanied by release notes.

8.10-1.0.1074

May 1, 2020

  • This maintenance upgrade has no release notes in relation to it.

8.10-1.0.1064

April 17, 2020

  • As a result of the upgrade to the Message Connector, a customer had been experiencing intermittent crashes.

8.10-1.0.1063

April 8, 2020

  • A new presence transition of 72 hours has been added to the information page of the Message Service Status information page.

8.10-1.0.1062

April 3, 2020

  • There is a longer transition time between Away and Offline in the presence transition.

  • The health monitoring of encryption continues to be improved.

8.10-1.0.1059

March 27, 2020

  • Enhances the health monitoring of the encryption process.

8.10-1.0.1057

March 20, 2020

  • This maintenance upgrade does not have any release notes attached to it.

8.10-1.0.1055

March 6, 2020

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.1050

February 28, 2020

  • The fixed a customer issue which was causing the user to be unable to retrieve encryption keys in deployments that are fronted by proxy servers.

8.10-1.0.1048

February 20, 2020

  • A new fix has been made to retrieve encryption keys after they have been fronted by a proxy in a deployement.

8.10-1.0.1046

February 14, 2020

  • This fix resolves a customer issue in which encryption keys could not be retrieved in cases where a proxy was in front of the deployment.

  • IM&P servers are scheduled to be polled more frequently now.

  • Resolves an issue with the heartbeat connection of the Message Service connector with a customer.

8.10-1.0.1033

January 31, 2020

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.1029

January 24, 2020

  • This maintenance upgrade does not come with a release note.

8.10-1.0.1017

December 13, 2019

  • This maintenance upgrade does not have any release notes attached to it.

8.10-1.0.1016

November 28, 2019

  • In the case of this maintenance upgrade, there are no release notes to be found.

8.10-1.0.1010

November 8, 2019

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.951

October 11, 2019

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.941

September 13, 2019

  • This maintenance upgrade does not come with a release note.

8.10-1.0.921

July 25, 2019

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.910

July 12, 2019

  • This maintenance upgrade does not come with a release note.

8.10-1.0.884

June 28, 2019

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.883

June 20, 2019

  • An alarm has been set up to alert you when messages cannot be sent from Teams to Jabber.

8.10-1.0.862

May 31, 2019

  • This maintenance upgrade does not come with a release note.

8.10-1.0.860

May 22, 2019

  • This maintenance upgrade has no release notes in relation to it.

8.10-1.0.832

May 3, 2019

  • Upon detecting Hybrid Message Service users from Jabber as they are present in Jabber’s list of users, there is now an indication that the user is located “@ Cisco Webex Teams” in addition to the usual purple or red dot. During red presence overlays (do not disturb) the extra text is not visible, rather, it does not appear.

  • The data locality feature continues to be prepared for its next phase.

8.10-1.0.829

April 26, 2019

  • It has been set up to alert if Jabber messages are not being sent to Teams as expected.

  • The assignment of tasks to users has been improved.

8.10-1.0.824

April 18, 2019

  • Enhances the presence mapping between Teams and Jabber by extending it to Teams. The status of a user’s Jabber presence will update automatically within 10 minutes if he or she manually sets “Do Not Disturb” in Teams.

  • As part of Webex Teams Data Locality feature, we will be preparing the Message Connector in preparation for the next phase.

8.10-1.0.815

April 5, 2019

  • This maintenance upgrade does not have any release notes attached to it.

8.10-1.0.807

March 29, 2019

  • IM and Presence Service versions that are not supported will now trigger a new alarm.

  • Improvements in the serviceability of the system.

8.10-1.0.793

March 22, 2019

  • Fixes an issue with Message Connector status logic.

8.10-1.0.781

March 15, 2019

  • It has been resolved that the connector was unable to discover users from the IM and Presence publishing systems due to an issue. Prior versions of the Message Connector displayed this issue as alarm ID 60612 when it manifested itself.

8.10-1.0.780

March 14, 2019

  • There was an issue with the connector status showing as initializing when no users had been provisioned and the status was incorrect.

  • It has been fixed an issue in which the XMPP connection may have dropped at times.

8.10-1.0.776

March 12, 2019

  • Improves the logging of changes to the presence of users.

  • Security is improved as a result.

8.10-1.0.771

March 7, 2019

  • Assists Cisco Webex Teams with preparing the first phase of the Data Locality feature that will be available in the near future.

8.10-1.0.751

March 1, 2019

  • Refactoring the code for the presence update improves performance.

  • In the event that the HTTP error 503 is encountered from Webex, retries the connection.

8.10-1.0.747

February 27, 2019

  • To help diagnose issues related to Message Connector on the host Expressway, the filter is added to allow filtering by the module name “hybridservices.messageconnector”.

  • Security is improved as a result.

8.10-1.0.743

February 26, 2019

  • It is now possible for some conversations to be emailed directly from Teams to Jabber.

  • Fixes an issue where unexpected logging occurred when the connector was started.

8.10-1.0.739

February 22, 2019

  • During internal testing, we discovered that there was a race condition in the JSON parsing.

  • Logging has been improved.

  • This fix resolves an issue with the assignment of users found by a customer.

  • It improves the security of the system.

  • The handling of errors has been improved.

8.10-1.0.718

February 15, 2019

  • Enhancements to the connector logging system.

8.10-1.0.700

February 4, 2019

  • IM and Presence nodes now have a new alarm that alerts them if AXL syntax errors occur during connection.

8.10-1.0.688

February 01, 2019

  • Fix an issue where the Teams to Jabber messages are failing as a result of deleted IM sessions and presence sessions.

8.10-1.0.680

January 24, 2019

  • Inbound messaging metrics should be added to the Webex Teams inbound messaging link.

8.10-1.0.667

January 23, 2019

  • The USS client library for Webex Teams needs to be updated.

  • A bug has been fixed that caused Webex Teams to not be able to reconnect after an interruption.

  • There should be a possibility to recreate a user’s XMPP session that is required, but doesn’t exist, in the user audit.

  • Increase scalability for IM and Presence nodes by reducing the number of AXL polling events and auditing of users during failover/fallback events.

  • Prevent unnecessary session assignments from being assigned to users, thus increasing auditing speed for users.

  • If users’ Mail IDs are duplicated in IM and Presence clusters in Control Hub, users will be displayed in error state.

8.10-1.0.665

January 17, 2019

  • To improve performance, it’s important to reduce the frequency of requests to the Key Management System (KMS).

  • Improve the robustness of communication with KMS.

  • Improve the error handling when attempts are made to connect to unresolved hosts for Instant Messaging and Presence services.

  • Enhance the performance of connector tasks in order to reduce recovery times and improve performance.

  • Ensure that Control Hub organizations exist for users who are entitled to them by checking this metric.

  • Enhance the creation of user sessions.

8.10-1.0.630

December 12, 2018

  • This maintenance upgrade does not have a release note attached to it.

8.10-1.0.623

November 30, 2018

  • A faster discovery process for users has been implemented.

  • The Hybrid Message Connector has been fixed to resolve a timeout error that occurred when connecting unifications for IM and presence and Hybrid Message Connector.

  • Message Connector has been fixed to prevent the sending of null cluster ids to the Webex cloud.

8.10-1.0.598

November 14, 2018

  • In some cases, AXL alarms persist after they should have cleared, resulting in intermittent performance issues.

  • The connector now responds to automatic failovers of IM and Presence nodes in order to enhance high availability of the Message Service.

  • Timeouts on AXL connections to Unified CM IM and Presence have been decreased.

8.10-1.0.593

November 9, 2018

It supports integration between Jabber IM and Webex Teams through the Message Connector. From Webex Teams or Jabber, you can immediately reply to your 1-1 messages!

  • Message Connector has been released for the first time.

  • To learn more about the hybrid services message, please visit https://www.cisco.com/go/hybrid-services-message.