Migrate from Productivity Tools to the Webex Scheduler add-In
Users who wish to schedule Webex team meetings from Outlook using the Webex Scheduler add-in; which will replace the Productivity Tools in the future, should use the Webex Scheduler scheduler add-in, which will replace the Productivity Tools in the future. You will need to follow these steps in order to successfully migrate from Productivity Tools to the new version of Webex Scheduler.
Final release of Productivity Tools
There will be no further releases for Productivity Tools with the June release (42.6). Customers using the Outlook add-in for Webex meetings should move to the webex scheduler add-in in order to schedule Webex meetings directly from Outlook.
Migrate to the Webex Scheduler add-In
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Install the Webex Scheduler for Microsoft 365 or on-premises Exchange.
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Deploy and configure the Webex Scheduler for Microsoft 365 or on-premises Exchange.
Uninstall Productivity Tools
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For IT administrators, refer to the Configure and remove the Webex Desktop app and Productivity Tools on Mac section of the IT administrator guide for mass deployment of the Webex Meetings Desktop and Productivity Tools.
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Uninstall Webex Productivity Tools for users.
What to do next:
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Schedule and join Meetings with Webex Scheduler for Microsoft Office 365.
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Webex Scheduler for Microsoft Office feature comparison.
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Known issues and limitations for the Webex Scheduler for Microsoft Office
FAQs?
What is replacing Webex productivity tools?
Scheduler for Webex meetings
Webex Productivity Tools will be retired from support for Outlook Desktop Client (ODC) and Outlook Web Access (OWA) in this regard, and will be replaced by Webex Scheduler as the add-in tool for Outlook Desktop Client and Outlook Web Access. There will be an automatic installation of Webex Scheduler for end users, and as a result, the transition from one system to another will be seamless.
How do I enable Webex scheduler?
Choose a Webex site from the Sites tab, and then click the Settings button. You can access the Site Options by selecting Common Settings from the menu.
How do I add productivity tools to Webex?
Go to the Webex site and log in. In the left navigation bar, select Downloads. In the Downloads page, you will find a button that will allow you to download Cisco Webex productivity tools.
What is Webex scheduler?
With the Webex Scheduler, users of Microsoft 365 can schedule Webex meetings or Personal Room meetings directly from within the Microsoft Outlook desktop, web, and mobile applications. When you create a scheduled appointment in Outlook, you can proceed to adding a standard meeting through Webex to the appointment, or you can create a meeting through a Personal Room meeting.
Why won’t Webex schedule a meeting?
In order to ensure that you are using your own account as opposed to that of the person with whom you are trying to schedule a meeting (or any other host account that is also being used) in your account settings, you must check the settings of your account. You should check the email address that is associated with the Outlook calendar of the other host if the login information for the Webex Desktop App is correct.
All images and contents credit goes to help.webex.com