New Updated Tracking Codes are Missing from Invoices in webex

Does the tracking code appear on the invoice when it has been entered?

Are invoices reflected in tracking codes that are inactive?

Invoices are missing new tracking codes that have been updated.

Solution:

In the event of updating tracking codes (departments), the new values will only take effect for meetings scheduled after the update. The old tracking code will still be used for all past meetings in usage reports and invoices. This is by design.