|

No video using Polycom HDX series endpoints in zoom App

ByCorporate Guider Home, Zoom

D

Please check the following if you are using a Polycom HDX Series video endpoint and are unable to send or receive video but are able to send and receive audio:

  • If you are using version 3.0.2 or earlier, make sure Diagnostic Mode is not enabled. Refer to page 12-2 of the Polycom HDX Systems Administrator’s Guide.
  • Be sure your network or firewall settings are correct.

Please submit a Support Request with information about your device if you are still unable to connect to your Polycom HDX system.

Related posts:

  1. Understanding your invoice in zoom app
  2. Selecting data center regions for meetings/webinars in zoom app
  3. Viewing recordings with external single sign-on in Zoom App
  4. Allowing Apps access to shared access permissions in Zoom
  5. Enabling Peer-to-peer connection for 2 people in a meeting in zoom app
  6. Can I Restrict My Meeting Capacity in zoom app?
  7. Resetting to factory default (Yealink) in zoom
  8. Setting your presence status in zoom app
  9. How to identify if a CyberData paging device supports assisted provisioning in zoom
  10. Viewing analytics in the desktop client in zoom app

Similar Posts