Nonverbal feedback and meeting reactions in zoom App

By enabling the Nonverbal feedback feature and Meeting reactions feature, meeting participants can add communication icons to their video panel and to their names in the participants panel. This is so as not to disrupt the discussion. In the video panel and beside your name, for example, selecting the Slow down icon indicates your name. This means the presenter needs to slow down.

The icons chosen by each participant are visible to everyone. As well, the host has the option to remove all nonverbal feedback and see how many participants are displaying each icon.

Yellow is the default skin tone for meeting reactions. Additionally, you can adjust your skin tone on Zoom’s Windows and Mac desktop clients.

There is a 10 second time limit on Emoji reactions, and nonverbal feedback such as Yes, No, Slow down, and Speed up will remain on the screen. These responses must be manually cleared by the host or participant.

Note:

Participants who do not sign in to a paid account’s meeting can use the meeting reactions of meetings that are not signed in and join the meeting.

Prerequisites for nonverbal feedback and meeting reactions

Nonverbal feedback

• Zoom desktop client*:
  • Windows: 5.0.0 or higher
  • macOS: 5.0.0 or higher
  • Linux: 5.0.0 or higher
• Zoom mobile app*:
  • Android: 5.0.0 or higher
  • iOS: 5.0.0 or higher
• Zoom web client
  *Notes: The coffee cup “I’m away” nonverbal feedback requires version 5.7.3 or higher for the desktop client for Windows, macOS, and Linux, and version 5.8.3 or higher for the mobile app for Android and iOS

Meeting reactions

• Zoom desktop client:
  • Windows: 5.6.3 or higher
  • macOS: 5.6.3 or higher
• Zoom mobile app:
  • Android: 5.6.3 or higher
  • iOS: 5.6.3 or higher

  Note: Meeting reactions are not supported in the web client. You must join a meeting from the Zoom desktop client or mobile app to use meeting reactions.

How to enable nonverbal feedback

Account

For all users in the account, nonverbal feedback should be enabled:

1. As an administrator, access the Zoom web portal and edit the account settings.
2. Under the Account Management menu, click Account Settings.
3. On the Meetings tab, click Edit.
4. Make sure that Non-verbal feedback is enabled under In Meeting (Basic).
5. It should be enabled by clicking the toggle. Verify the change by clicking Turn On.
6. It is possible for you to make this setting mandatory for all users in your account by clicking the lock icon and then clicking Lock to confirm what you have done.
   Note:
7. The Raise Hand feature is a form of non-verbal feedback, but the option cannot be disabled in meetings because it is not controlled by the Non-verbal feedback feature. Attendees have the option to disable the Raise Hand option during a webinar.

Group

Note:

Zoom’s Group Management page has been renamed to Groups if you signed up for an account after August 21, 2021.

For a group of users to receive nonverbal feedback:

1. Log in as an administrator with group editing privileges to the Zoom web portal.
2. Choose User Management and Group Management from the navigation panel.
3. On the User Management tab, click the name of a specific group.
4. The Meetings tab appears.
5. Ensure the Non-verbal feedback option is selected under In Meeting (Basic).
6. Alternatively, you can toggle the setting on or off. To verify, click Turn On when a confirmation dialog appears.
7. Note:
8. A grayed out option means the option has been locked at the account level and needs to be changed there.
9. (Optional) To make this setting compulsory for all users in this group, simply click the Lock icon, and then the Lock button will appear to confirm the setting.
   Note:
10. Despite being a form of nonverbal feedback, Raise Hand cannot be disabled by the Nonverbal feedback setting. Attendees can only disable the Raise Hand option while in a webinar.

User

For your own use, you can enable nonverbal feedback by following these steps:

1. Login to Zoom’s web portal.
2. Go to the Settings section.
3. Select Meetings.
4. You need to enable Non-verbal feedback under In Meeting (Basic).
5. You can enable it by clicking the status toggle. Click Turn On in the verification dialog if it appears.

Notes:

• Grayed out options indicate that it has been blocked either at the group or account level, and you should contact your Zoom administrator.
• Despite the fact that Raise Hand is a form of non-verbal feedback, it cannot be disabled through the Non-verbal feedback option and is not controlled by it. In order to disable the Raise Hand option, a webinar attendee must be logged in to the webinar in order to do so.

How to enable meeting reactions

Account

All users in the account should be able to react to meetings:

• Admin users with the capability of editing account settings must log into the Zoom web portal.
• Click on Account Management in the left-hand navigation panel and then click on Account Settings.
• Select Meetings from the drop-down menu.
• Make sure that the Meeting reactions setting is enabled under In Meeting (Basic).
• Toggle the setting on or off. Verify whether the change has been made by clicking Turn On.
• You have the following options to choose from:
  • All emojis: Emojis can be used in meetings as reactions as long as they are available in Zoom chat.
  • Selected emojis: The following are the six standard reaction emojis for meetings:
    • • Clapping Hands 
      • Thumbs Up 
      • Heart 
      • Tears of Joy 
      • Open Mouth 
      • Party Popper (Tada, Celebration) 

 

• Click the Save button.
• For users on your account who want this setting to be mandatory, click the lock icon, then confirm the setting by clicking Lock.

Group

A group of users can react to a meeting by:

• As an administrator, sign in to the Zoom web portal with group editing privileges.
• Select Group Management from the navigation panel.
• Navigate to the Settings tab of the relevant group.
• Select the Meetings tab.
• Make sure Meeting reactions are enabled under In Meeting (Basic).
• Click the toggle to enable the setting if it isn’t already enabled. Verify the change by clicking Turn On if a verification dialog appears.
  Note: Choosing grayed out options indicates that they are locked at the account level and must be changed there.
• You can choose reactions to meetings such as these:
  • All emojis: As a meeting response, Zoom chat users can use any available emoji.
  • Selected emojis: Allow meeting participants to use the 6 standard meeting reaction emojis:
    • • Clapping Hands 
      • Thumbs Up 
      • Heart 
      • Tears of Joy 
      • Open Mouth 
      • Party Popper (Tada, Celebration)
• Select Save.
• Click the lock icon and then click Lock to confirm the setting if you want this setting to be mandatory for all users in this group.

User

For your personal use, you can enable meeting reactions by following these steps:

• Sign up for Zoom.
• Click Settings from the navigation bar.
• Select Meetings from the drop-down menu.
• Verify that Meeting reactions are enabled under In Meeting (Basic).
• Click on the status toggle to enable the setting if it is disabled. Verifying the change is done by clicking Turn On.
  Note:
• You will need to contact your Zoom administrator if the option is grayed out.
• Meeting Reactions: Choose one of the following meeting reactions:
  • All emojis: Emojis can be used as reactions in Zoom meetings.
  • Selected emojis: Participants of meetings should be allowed to use six standard reaction emojis:
  • Clapping Hands 
  • Thumbs Up 
  • Heart 
  • Tears of Joy 
  • Open Mouth 
  • Party Popper (Tada, Celebration) 
• Save the file.

How to provide and manage feedback

Windows | macOS

Providing nonverbal feedback and reactions during meetings (participants)

Give verbal feedback and nonverbal reactions to the meeting host:

1. Participate in a Zoom meeting.
2. Select Reactions from the toolbar.
3. Click on an icon to see all the emojis or select one from the list. Removing the icon is as easy as clicking it again.
   • Clapping Hands 
   • Thumbs Up 
   • Heart 
   • Tears of joy. 
   • Open Mouth 
   • Party Popper (Tada, Celebration) 
   • (If the meeting host allows it, to access the full emoji set)
   • Yes 
   • No 
   • Slow Down 
   • Speed Up 
   • I’m away* 
   • Raise Hand / Lower Hand 

   In the video panel and in the participants list, you will see the icon next to your name.

*Note: Nonverbal feedback such as the “I’m away” on a coffee cup requires a desktop client for Windows, Mac OS, and Linux, also version 5.7.3 or later.

Take a closer look at how a meeting can be controlled by participants.

Setting the skin tone for your reactions

• You can change your settings by clicking your profile picture in the Zoom client.

• Select the reaction skin tone under the General tab.

Managing nonverbal feedback and meeting reactions (hosts)

Meeting reactions and nonverbal feedback will appear within each participant’s video panel and next to their name on the attendees panel. See participants’ nonverbal feedback and their reactions to meetings by clicking the Participants button.

The following features are available in the participants list:

• An icon indicating the participant’s nonverbal feedback or response to the meeting will appear beside their name.
• Participants are shown how many times they’ve clicked on each non-verbal feedback or meeting reaction icon.
• By hovering over their name and clicking Lower Hand, you can lower a participant’s hand if they clicked Raise Hand.

• Click Participants , then , then Clear All Feedback when you need to clear all nonverbal feedback at once.
• In the event of an emoji being used during a meeting, it will be removed after 10 seconds, whereas nonverbal feedback such as a raise of the hand or a slowdown or speedup will remain and must be manually removed by either the host or participant.ost.

Attend a meeting to find out more about hosting controls.

Linux

Providing nonverbal feedback and reactions during meetings (participants)

It is imperative that you provide either verbal or non-verbal feedback and reactions to the meeting host.

• Participate as a participant in a Zoom meeting.
• You will find a button called Reactions on the Zoom meeting page.
• The following icons can be selected or you can click to see a full array of emojis. The icons can be removed by clicking them again.
  • Clapping Hands 
  • Thumbs Up 
  • Heart 
  • Tears of joy. 
  • Open Mouth 
  • Party Popper (Tada, Celebration) 
  • (If the meeting host permits it, you can access the full emoji set.
  • Yes 
  • No 
  • Slow Down 
  • Speed Up 
  • I’m away* 
  • Raise Hand / Lower Hand 

  In your video panel and in the participants list, you’ll see the icon.

• *Note: It takes the desktop client for Windows, macOS, and Linux versions 5.7.3 or greater to be able to receive the coffee cup “I’m away” nonverbal feedback.

Take a closer look at how a meeting can be controlled by participants.

Managing nonverbal feedback and meeting reactions (hosts)

Each participant’s video panel, as well as the participants list, will display nonverbal feedback and meeting reactions. Participants and their meeting reactions can be seen by clicking the Participants button.

The following features are available in the participants list:

• An icon indicating the participant’s nonverbal feedback or response to the meeting will appear beside their name.
• Participants are shown how many times they’ve clicked on each non-verbal feedback or meeting reaction icon.
• By hovering over their name and clicking Lower Hand, you can lower a participant’s hand if they clicked Raise Hand.

• By clicking on Participants , then , and then Clear All Feedback, all non-verbal feedback is removed.
• During a meeting, Emoji (meeting) reactions will disappear after 10 seconds, however raise hand responses and nonverbal feedback, like Yes, No, Slow Down and Speed Up, will remain and must be removed manually by the host or participant.

In a meeting, you will be able to learn more about how host controls work.

Web client

Providing nonverbal feedback during meetings (participants)

Providing the host with nonverbal feedback:

1. As a participant, join Zoom meetings.
2. Choose Reactions from the menu.
3. Provide feedback by clicking one of the icons. To remove an icon, click it again.
   Note:
4. A single icon can be selected at a time.
   • Clapping Hands 
   • Thumbs Up 
   • Tears of joy. 
   • Open Mouth 
   • Heart 
   • Party Popper (Tada, Celebration) 
   • (If the meeting host permits it, access the full emoji suite)
   • Yes 
   • No 
   • Slow Down 
   • Speed Up 
   • I’m away 
   • Raise Hand / Lower Hand 

   In the participants list, you will be able to see the icon beside your name.

Take a closer look at how a meeting can be controlled by participants.

Managing nonverbal feedback and reactions (hosts)

You will be able to view the participants and their non-verbal feedback after clicking the Participants button.

There are several features that are available in the participants list that allow you to manage feedback in the following ways:

• The icon beside a participant’s name will appear if that participant clicked on a feedback icon.
• This icon shows how many people have clicked on each feedback icon showing how many times they have clicked on each icon.
• By hovering over the name of the participant and clicking on the Lower Hand link if the participant clicked Raise Hand, you are able to reduce their hand.

• Click Participants , then click Clear All to remove all nonverbal feedback at once.
• Participants and hosts must remove Emoji reactions manually after 10 seconds, while nonverbal feedback and raise hands, such as Yes, No, Go slower, and Go faster, will persist.

In a meeting, you can find out more about host controls.

Android | iOS