Payment methods for OnZoom Attendees
In order to pay for OnZoom events, you may use a credit/debit card or PayPal Express Checkout. Depending on the Host’s payment policies, you will be able to choose the payment method available to you.
If the Host has enabled any of the following payment methods, then one or both of these will be displayed during the checkout process – depending on which ones the Host has enabled:
- Credit/debit card payment
- PayPal Express Checkout
This article covers:
- How to purchase a ticket
- Purchase tickets after the first-time
- How to add payment methods to your OnZoom account
- Save a payment card during the checkout process
- Add a payment card in your account’s billing section
- Link a PayPal account
- How to manage payment methods
- Remove a saved card
- Unlink a PayPal account
Prerequisites for managing OnZoom payment methods
- Zoom desktop client
- Windows: 5.6.5 (823) or higher
- macOS: 5.6.4 (765) or higher
- Zoom mobile app
- iOS: 5.6.4 (308) or higher
- Android: 5.6.4 (1862) or higher
How to purchase a ticket
Note:
For paid events, you need to enter your payment method and sell-to address to complete the registration process.
To learn how to register for all free and paid events, please visit this support article.
Purchase ticket after the first time
Using a payment method you saved to your OnZoom account when you first bought a ticket or manually adding a credit card during registration will make the process of buying a ticket more convenient.
How to add payment methods to your OnZoom account
Your account allows you to add and/or save payment methods, making the checkout process quicker and more convenient.
Up to two payment cards can be saved to your account.
You can add payment cards:
- When checking out
- By going to your account’s billing section
Save a payment card during the checkout process
While buying tickets, you will have the option of saving this payment method for your future use during the checkout process. The payment method that you use at checkout will be saved in your OnZoom account as soon as this option is selected.
Add a payment card in your account’s billing section
Your account can be added to a payment card by following these steps:
- Log in to OnZoom.
- Click your profile picture in the top-right corner.
- Then click Attendee Payments and Billing.
- Select + Add a Credit/Debit Card from the Payment Method Management section.
- Fill out the Cardholder Name and the Card Information.
- Then click Save.
- Enter the card billing address under Billing Address.
- Then click Save.
Link a PayPal account
Your PayPal account can be added by following these steps:
- OnZoom requires you to sign in.
- Click your profile picture in the top-right corner.
- Select Billing & Payments.
- Select + Link PayPal Account under Payment Method Management.
A PayPal page will appear. - Connect your PayPal account to OnZoom by following the prompts and entering the required information.
The OnZoom billing page will appear once you have linked your PayPal account.
How to manage payment methods
Remove a saved card
You can remove a saved card from your account by following these steps:
- Log in to OnZoom.
- Click your profile picture in the upper-right corner.
- Choose Attendee Payments and Billing.
- You may delete a card by clicking the ellipses in the top-right corner.
- Click Remove Card.
Unlink a PayPal account
Unlink your PayPal account by following these steps:
- Log in to OnZoom.
- Select your profile picture in the top-right corner.
- Select Attendee Payments & Billing.
- In the top-right corner of the card you want to delete, click the ellipses.
- Click Remove PayPal Account.