Payment methods for Zoom Events attendees

Zoom Events can be purchased with credit or debit cards or with PayPal Express Checkout, both of which are accepted by Zoom. In order to make payments, you will need to know which forms of payment your host accepts in order to make the payment.

It is possible to see one or both of the following options during the checkout process, depending on the payment methods enabled by the host:

• Credit/debit card payment

• PayPal Express Checkout

This article covers:

• How to purchase a ticket

  • Purchase ticket after the first time

• How to add payment methods to your Zoom Events account

  • Save a payment card during the checkout process

  • Add a payment card in your account’s billing section

  • Link a PayPal account

• How to manage payment methods

  • Remove a saved card

  • Unlink a PayPal account

Prerequisites for payment methods for attendees

• Zoom desktop client:

  • Windows: 5.8.6 or higher

  • macOS: 5.8.6 or higher

• Zoom mobile client

  • iOS: 5.8.6 or higher

  • Android: 5.8.6 or higher

• Basic user

How to purchase a ticket

You can find more information on how to register for free events as well as paid events in this support article, which outlines all the steps needed to register.

Purchase ticket after the first time

During the checkout process when you purchased a ticket the first time, you could have saved a payment method for future purchases to your Zoom Events account or you could have manually added a credit card to your Zoom Events account in order to streamline the ticket purchase process.

How to add payment methods to your Zoom Events account

It is important to add and/or save your payment methods to your account so that the checkout process is more convenient and faster for you.

The number of payment cards you can save to your account is unlimited.

Payment cards can be added:

• During the checkout process

• By going to your account’s billing section

Save a payment card during the checkout process

You have the option of saving this payment method for future use when you are checking out during the process of buying tickets. Choosing this option will allow you to save your payment method that was used at check out to your Zoom Events account when you select this option.

Add a payment card in your account’s billing section

Your account can be accessed using a payment card by following these steps:

1. Zoom Events can be accessed by signing in.

2. The profile picture can be found in the top-right corner of your profile page.

3. In the Attendee Payments & Billing section, click on the Attendee Payments link.

4. You can add a credit card or debit card to your payment method management by clicking + Add Credit/Debit Card.

5. The name of the cardholder and the card information must be entered here.

6. Save the file by clicking on the Save button.

7. The billing address associated with the card should be entered under the Billing Address section.

8. Save the file by clicking on the Save button.

Link a PayPal account

Adding a PayPal account to your account is as simple as following these steps:

1. Zoom Events can be accessed by signing in.

2. The profile picture can be found in the top-right corner of your profile page.

3. In the Attendee Payments & Billing section, click on the Attendee Payments link.

4. Then, click + Link PayPal Account under the Payment Method Management section.
   As soon as you click on PayPal, you will be redirected to their website.

5. Enter the required information to link your PayPal account to your Zoom Events account by following the prompts and entering the information required.
   When you have linked your PayPal account to your Zoom Events account, you will be taken to the billing page of your account.

How to manage payment methods

Remove a saved card

Your saved cards can be removed from your account at any time by following these steps:

1. Zoom Events can be accessed by signing in.

2. The profile picture can be found in the top-right corner of your profile page.

3. In the Attendee Payments & Billing section, click on the Attendee Payments link.

4. If you would like to delete the card, click the ellipses located in the top-right corner of the card.

5. You will be prompted to remove the card.

Unlink a PayPal account

Unlinking a PayPal account is as easy as following these steps:

1. Zoom Events can be accessed by signing in.

2. The profile picture can be found in the top-right corner of your profile page.

3. Click on Attendee Payments & Billing at the top of the page.

4. If you would like to delete the card, click the ellipses located in the top-right corner of the card.

5. You will then be prompted to delete your PayPal account.

All content and images credit goes to https://support.zoom.us