The host can download and play back recorded Webex Meetings, Webex Webinars, Webex Events (classic) and Webex Meetings via their hosting account. As well as sharing the links to their recordings, hosts can also e-mail those links to their listeners. It is possible to acquire a link to the recording of a meeting, webinar, event, or training session if you missed a meeting, webinar, event, or training session. The recordings can also be used in the future as a reference for you. Even if you weren’t initially invited to the event, the host may still be able to send you the link if you request it.
In some cases, depending on the length and bandwidth of the recording, it can take a full 24 hours for the recording to be completed.
Depending on the settings you have configured on your site, when you download or play a recording from Webex, you will be shown a disclaimer. The disclaimer must be accepted in order for the process to continue.
- There are a variety of things you can do depending on your role:
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If you’re the host—Go to the Recordings tab on your Webex site, locate and click on the recording you are interested in playing, and then sign in to your Webex site as usual.
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If you’re an invitee or attendee—Choose the link that you receive by email from the host or put the URL that you receive in your web browser based on the link in the email that the host sends to you.
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- Select the Play option when you see the player appear.
- There are two buttons on the site that will allow you to fast forward for 10 seconds and rewind for 10 seconds, respectively (available on sites 42.1 and later days). Please accept the terms of the disclaimer if you see it and continue to do so if a disclaimer appears.
When playing back a recording (available on sites 42.6 and later), you can also choose to listen to only one of the speakers (available on sites 42.6 and later).
- Playback of an MP4 recording can be controlled by displaying or hiding the panels.
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- The recording can be saved to your computer by selecting Download.
Click Accept if you are prompted to accept the disclaimer, so you can continue.
Recording format
In the cloud, recordings are stored in the MP4 format, which is compatible with most major players and devices and is used by most major streaming services.
You can also try using another app to play recordings, or with the help of a third-party video conversion software such as FFmpeg, you can convert the recording into another format if you are having trouble playing them.
Table 1. MP4 specifications
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Frequently Asked Questions
How do I play a Webex recording?
If you would like to play the recording that you are looking for, you will need to go to Recordings and find and click it. In the email you received from the host, you will find a link that you can click on. In your web browser, paste the URL that your host provides into the address bar. Upon the appearance of the player, select the Play button.
How do I watch a recorded Webex meeting?
Go to the Meetings page. The recording list will appear when you select Recordings on the left. You can either open the recording directly by clicking on it or you can select: Open meeting content to open and view the recording.
How do I watch downloaded Webex recordings?
Get the player first by downloading it! You will be able to view a Webex recording by clicking the link provided in the email if you receive an email with a link to the recording. The player does not need to be installed.
Why can’t I open my Webex recording?
It may be a good idea to try the following to fix the problem:
Create a folder for the webex format and place it in that folder. Newly created Webex sessions can be recorded in the same folder as recordings done on the local computer.
Where do Webex recordings go?
Your Webex recordings can either be saved locally on your computer or uploaded to your Webex account. On the Webex site, you will find links to your recordings so that you can access them, share them, or download them. The recording of a meeting that isn’t yours can be obtained by reaching out to the host of the meeting in order to obtain it.
How do I download a recording from a Webex recording player?
Choose My Webex > My Meetings > My Recorded Meetings from the drop-down menu. When you have selected the recording you wish to download, click on more in the right-hand corner of the screen, followed by downloading. Your download folder will be populated with the file that you just downloaded.
How do I access webinar recordings?
You can automatically save your recordings when you use online recording. Your recordings will be saved to your video library online if you use online recording. Log into your Google Webinar account by going to https://dashboard.gotowebinar.com and signing in. On the left side of the screen, click on My Recordings. You will be able to see a list of all the recordings you have made online.
How do I download someone else’s Webex recording?
Downloading Webex recordings from the cloud is a simple process that anyone can do
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Open a browser and log into Webex if you haven’t already. If you haven’t done so yet, you can do so now.
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If you are on the left hand side of the webpage, in the navigation pane, click on the icon that reads “Recordings”. …
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Please locate the recording that you would like to download, and click on the “Download” button. Then choose where you would like the file to be saved on your computer.
Why can’t I download my Webex recording?
Click Configuration from the menu on the left of the page, then click Common Site Settings > Options, until you reach the Options page. The Cisco Webex section can be found at the bottom of the page. Ensure that the option ‘Prevent the download of recordings’ for Webex Meetings, Events, or Training is unchecked under Requirements for Recording Privacy and Password Requirements.
Does Webex recording automatically save?
There is an option that automatically saves Webex recordings in the cloud so that they can be shared and downloaded as needed. This will automatically generate a transcript of the meeting. Take a look at Webex transcripts to learn more about them.
How long do recordings stay on Webex?
Unless you permanently delete the recordings, they will remain on the Deleted tab for a period of 30 days after they are sent to the trash.
How long are Webex recordings kept?
There is an unlimited storage space included with every new Webex account for a full year. A recording that is older than 365 days is automatically sent to the trash by the system by default. As a rule of thumb, we recommend reducing your site’s storage cap by setting your retention policy so that it falls below the limit.
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All images and contents credit goes to help.webex.com