Preventing OnZoom event disruptions as a Host

OnZoom’s security features are designed to prevent disruptions during your event, so familiarizing yourself with them and only enabling the features necessary to run your event is the best way to avoid disruptions. Furthermore, you may report an Attendee if you feel the person has acted inappropriately or if they have been disruptive. As a result, it will be much easier to ensure that everyone in your Attendees will experience a happy and safe event.

This article covers:

• How to prepare to start your event
• How to use best practices for event disruption during your event
  • Prevent annotation on presentation
  • Mute all Attendees’ microphones
  • Prevent Attendees from changing their names
  • Prevent Attendees from unmuting themselves
• How to delete messages sent in chat during an event
• How to report a user who causes a disruption

Prerequisites for preventing an OnZoom event disruption

• Zoom desktop client
  • Windows: 5.6.3 or higher
  • macOS: 5.6.3 or higher
• Pro, Business, Enterprise, or Education account
• Stripe or PayPal Business account is required to create paid events

How to prepare to start your event

Check for security settings (set when you created the event) and ensure Attendee settings are set the way you want them to be 5-10 minutes before the scheduled time (before Attendees join). The settings for the event can be changed at any time during the event, but it would be best if you confirmed them before Attendees started.

In order to help prevent disruptions during your event, OnZoom’s default settings are set to the highest level of security.

Please make sure that before the start of your OnZoom event, if you choose or include a Meeting event type, that you:

• If this option is enabled, attendees will be able to change their screen names during the event; otherwise, they will be unable to do so.
• If you have disabled the ability for attendees to share their screen, they will be able to share their screen during your event as they please.

Note:

If you review the security settings of the event, you will be able to review these options.

How to use best practices for preventing event disruption during your event

Note:

By default, all of the following features are disabled.

Presentation annotations should not be allowed

Share your screen with attendees to prevent them from annotating your presentation.

1. Share the screen by selecting Share Screen.
2. Go to the meeting control panel and click More.
3. To disable annotations for others, click Disable.

Mute all Attendees’ microphones

During your event, you can prevent disruptive sounds from being produced from your attendees’ microphones by muting all of their microphones.

1. You can select the participants in the meeting controls by clicking the Participants button.
2. Then select Participants from the list below the ellipses.
3. To muffle attendees/participants upon entry, click Mute.

Prevent Attendees from changing their names

During your event, you can prevent attendees from changing their names during the course of the event.

You can prevent attendees from changing their names during your event/summit by selecting or including a Meeting event type or session as part of your event/summit:

1. On the meeting controls page, click Security.
2. Select Rename Themselves under the Allow participants to section to remove the checkmark.

To prevent the possibility of your attendees changing their names during your event or summit, if you select or include a Webinar session/event type in your event/summit:

1. You can select participants from the meeting controls by clicking on the Participants button.
2. On the Participants window, click the ellipses next to the participants you wish to include.
3. Click Allow Attendees to Rename Themselves to allow them to rename themselves.

Prevent Attendees from unmuting themselves

As well as muting attendees when they enter your event, you can prevent them from unmuting their microphones during the event as well.

To prevent attendees from changing their names during your event/summit, select the Meeting event type/session:

1. In the control panel for the meeting, click Security.
2. If you want to remove the checkmark, click Allow participants to Unmute Themselves.

In order to prevent attendees from changing their names during your event/summit, you should select or include a Webinar event type/session:

1. In the meeting controls, click Participants.
2. Select the ellipses at the bottom of the Participants window.
3. Allow attendees to unmute themselves by clicking Allow Attendees to Unmute Themselves.

How to delete messages sent in chat during an event

In the in-meeting chat window, users can delete their messages and files. You will be able to report a specific user to Zoom’s Trust and Safety team after deleting their message in order to determine if the platform has been misused, and if necessary, to block them.

During an event, you can delete a message from the meeting chatbox by following these steps:

1. You can open the in-meeting chat window by clicking the Chat icon in the event controls bar.
2. To delete a chat message, you need to hover your mouse over it.
3. Then, click the ellipsis.
4. Finally, click Delete.

How to report a user who causes a disruption

The In-Meeting Chat feature allows you to delete a user’s message from the room chat window during an event. Afterwards, the Attendee can be reported to Zoom’s Trust and Safety team, who will investigate any misuse of the platform and block the user if required.

Note:

In order to report a user, you must have deleted the message from the in-meeting chat window during the event in order to see the option.

The following steps should be followed in order to report a user from the meeting chat window:

1. Please click the Report button next to the name of the attendee.
   You will be prompted with a dialog box.
2. Select “Who do you wish to report to?” in the Who do you wish to report to section. After selecting the box, confirm the name of the person you wish to report.
3. Then click the What happened? Button. A dropdown box will appear where you can choose an option.
4. (Optional) Check Include desktop screenshot in case you want to submit a screenshot along with the report.
5. You can view the screenshot by clicking View Screenshot.
6. You can submit the form by clicking the Submit button.