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Regenerating a token for a virtual appliance in Zoom

ByCorporate Guider Home, Zoom

Zoom’s on-premise appliances use tokens generated through the Zoom portal to authenticate and connect to Zoom as part of the authentication process. Admins can re-generate these tokens if they need to rotate a token which has expired.

Prerequisites for regenerating a token

  • Business, Education, or Enterprise account
  • Account owner or admin privileges

How to generate a new token

Regenerating the token for the Meeting Connector

Regenerate the token

  1. Zoom’s web portal can be accessed by logging in.

  2. Select Advanced from the navigation menu and then select Meeting Connector from the drop-down list.

  3. Scroll down to the Token section in the Setup tab.

  4. You can create a new token by clicking the Regenerate button.

  5. The new token will be copied when you click the Copy button.

 

Adding the new token

  1. Navigate to https://IPaddress:5480 in your web browser to access the web console for the appliance.

  2. Using your admin credentials, sign in to the site.

  3. The new token must be pasted in the Configure tab.

  4. After clicking submit, you will be taken to the next page.

  5. The appliance will be restarted when you are prompted to do so.

 

Regenerating the token for the Virtual Room Connector

Note: In order to update the Load Balancer of your organization’s Virtual Room Connector, you will also have to follow these steps if your organization utilizes this Load Balancer. 

Regenerate the token

  1. Go to the Zoom website and sign in with your Zoom account.

  2. You can access the H.323/SIP Room Connector from the navigation menu by clicking Room Management.

  3. Select the tab that says Virtual Room Connector from the menu.

  4. The token can be viewed under the Download & Token section by clicking the Virtual Room Connector link.

  5. To create a new token, click on the Regenerate button.

  6. The new token should be copied to the clipboard.

 

Adding the new token

  1. Navigate to https://IPaddress:5480 in your web browser to access the web console for the appliance.

  2. You will need to sign in with your admin credentials in order to do so.

  3. The new token should now be pasted on the Configure tab.

  4. Please click on the Submit button.

  5. You will be prompted to restart the appliance when you click on the OK button.

 

Regenerating the token for the Recording Connector

Regenerate the token

    1. Zoom’s web portal can be accessed by logging in.

    2. You will find the Meeting Connector in the Advanced menu in the navigation bar.

    3. Tokens can be found under the Setup tab, in the Tokens section.

    4. When you click on Regenerate, a new token will be created.

    5. You can copy the new token by clicking the Copy button.

Adding the new token

  1. Navigate to https://IPaddress:5480 in your web browser to access the web console for the appliance.

  2. You will need to sign in with your admin credentials in order to do so.

  3. Paste the new token in the Configure tab of the page.

  4. Submit the form by clicking the Submit button.

  5. You will be prompted to restart the appliance when you click on the OK button.

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Frequently Asked Questions

How do I create a zoom access token?

Use the following query parameters to direct the user to https://zoom.us/oauth/authorize with the following query parameters: [Screenshot 2022-02-05 taken at 12:06:16 AM] Postman Authorization Tab Configuration: Under the Authorization tab of any request, select OAuth 2.0. Click on Get New Access Token.

What is a token on Zoom?

For the purpose of authentication, Zoom Meeting SDK uses JWT Web Tokens. In order to generate a token, the developer needs to use their SDK Key and Secret to generate the token. I am going to guide you through the process of creating a sample JWT token that can be used for any of the Zoom Meeting SDK demo applications or even for your own Zoom Meeting SDK application if you choose to do so.

How do I refresh my Zoom token?

To get the refresh token at the moment, the user has to re-authenticate the application in order to get the refresh token.

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All content and images credit goes to https://support.zoom.us

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