Require authenticated sign-in to join meetings in webex
In order to enhance security, administrators can impose authentication requirements on their users. Users will be required to sign in before they can participate in a Webex meeting if this feature is enabled.
You may enable the feature so that when you sign in for the first time using your trusted company device, Webex looks for the token (Org ID) that is stored on your device. There are collaboration policies that apply to devices that are equipped with a token.
The Webex authentication process requires that you use an email address from a domain that has been claimed by your company if your trusted company device does not have a token. Joining as a guest with a claimed email address is unsuccessful when a user attempts to do so as a guest. In addition to this, Webex will prompt you to sign in again without giving you the option of joining as a guest. By using an email address that does not belong to a domain that has been claimed, one can join as a guest.
Before you begin
It is not possible for users to join internal or external meetings as guests on corporate devices (i.e. using a corporate email address linked to the corporate ID) or using their corporate domain in Control Hub (which has a claimed domain) without being logged into their accounts.
Take control of your organization’s domains by claiming them
It is important that corporate devices are equipped with a token (Organization ID)
- You can access this information by going to Management > Organization Settings > Settings in the customer view of https://admin.webex.com.
- Turn on the control for authenticating user sign-ins by clicking on it.