Setting up SIP/H.323 rooms with calendar resources in zoom App

From January 18, 2021, new accounts provisioned with Cloud Room Connector licenses will have access to the new enhanced API Room Connector for SIP/H.323 devices. Prior to January 18, 2021, you can use our Room Management instructions for the standard API Room Connector if you have a Cloud Room Connector license.

The resource calendar for a SIP/H.323 device configured as a managed room can be configured. The device can then utilize one-touch joining for meetings, as well as display Zoom and non-Zoom meetings for that room.

Prerequisites for setting up SIP/H.323 rooms with calendar resources

• You can create a Pro, Business, Enterprise, or Education account
• Role based privileges for “H.323/SIP room connector” and “Owner”
• A Zoom account with the Cloud Room Connector licensAn API Connector that has been deployed

How to create a dedicated Service account and resource configuration

A dedicated service account needs to be created before the Calendar Service can be added. You should also create and configure the calendar and room resources to work with Zoom. Zoom Room calendar instructions can be used with Google Calendar, Office 365, Exchange 2013/2016, Exchange 2010, or Exchange 2007.

Added a calendar service in the Cisco/Polycom room tab

1. Select Cisco/Polycom Rooms from the navigation panel, then click Room Management.
2. Select Calendar Integration.
3. Enter the service name.
4. Choose between Google, Office 365, or Exchange.
5. Log in with the dedicated service account:
   • Google:
     1. Select the email address associated with your organization’s shared calendar service. When the dedicated user for the calendar service is not displayed, click Use another account, and enter the credentials for that user.
     2. Zoom must be given permission to manage the calendars in the dedicated user’s account by clicking Allow on the confirmation page.
   • Office 365:
     1. Choose to Authorize with EWS or Authorize with OAuth 2.0. If you would like to know more about these options see this documentation from Microsoft.
     2. Enter the EWS URL and the email address of the designated user for the calendar service if you chose to authorize with EWS.
     3. If you chose to Authorize with OAuth 2.0, enter the EWS URL.
     4. Depending on which permission setup you used above, select App-level Impersonation or Full Access Delegate under Account Permission Type.
     5. Click on Authorize.
        When using OAuth 2.0, and the ability to consent to enterprise applications accessing company data on your behalf is disabled in Account Settings, this option needs to be enabled in the settings, or for the Zoom app in Azure.
   • Exchange:
     1. Enter the Exchange details:
        • Username or UPN for Exchange: Enter your exchange credentials as user logon domain or user logon name as configured in Active DireFor Exchange, you can enter an email address like johnsmith@mycompany.com as mycompany\johnsmith.
        • Log in with your Exchange password.
        • From the dropdown, select your Exchange version.
        • In the EWS URL field, enter the URL for the EWS server. Don’t forget the https:// part of the URL.
        • If you’ve followed the configuration above, choose Full Access Delegate as your permission type.
     2. Click Authorize
6. The calendar service will appear under the calendar integration tab after it has been authorized.

How to assign a calendar resource to a SIP/H.323 Room

1. Click on Cisco/Polycom Rooms under Room Management in the navigation panel.
2. Select the Rooms tab.
3. Add the calendar by clicking Edit next to the Room you want to add it to.
4. Select Meetings.
5. Under Calendar Resources, click the + symbol.
6. Pick the service you wish to use.
7. Choose the Calendar Resource you wish to use.
8. Input the mail address of the Room resource by clicking Manually input resource (optional).
9. Press Save.

How to manage Calendar settings

In addition to the default API connector for calendar traffic routing, the way SIP and third party joining information are parsed can be managed once the account has been authorized. Here are the steps:

1. Select Cisco/Polycom Rooms from the navigation panel.
2. Select the Integration tab.
3. On the Calendar service, click Edit.
4. You can adjust the following settings:
   • A calendar API Connector enables an organization to control the API Connector used for calendar traffic. Select the API Connector ID.
   • By enabling this feature, the room will show join information only for meetings whose hosts have the same domain as the resource calendar domain.
   • Zoom can parse SIP join information in the calendar invitation, for one-touch joining. If enabled, Zoom tries to parse SIP join information in the calendar invitation.
   • When enabled, Zoom will attempt to parse Webex joining information from the calendar invitation for one-touch joining.
   • Using Bluejeans Meetings- If enabled, Zoom will attempt to parse the Bluejeans joining information in the calendar invitation for one-touch joining.
   • Zoom will attempt to parse Skype for Business joining information from the calendar invitation if it is enabled.
   • Zoom will automatically enter the meeting password when you join a Zoom meeting, for one-touch joining, if meeting password is enabled.
   • If this option is enabled, the Meeting title/topic will be hidden. If disabled, the settings will be determined by the Calendar resource itself.
   • The Meeting invitation body will be hidden if this option is enabled. If disabled, the settings within the Calendar resource itself will be applied.
   • When the topic is hidden and the meeting is not a SIP, H.323, or third-party meeting, an organization can set what is shown for the Meeting topic (invite subject).
   • If the meeting subject is hidden and the meeting is a Zoom meeting, an organization can specify what is shown for the Meeting topic (invite subject).