Show User’s Directory Information on Contact Cards in Webex

By utilizing additional user information gleaned from your company’s active directory, you can make it simpler for your users to identify the person they are communicating with.

When you synchronize the information of your users with the active directory of your company using Cisco Directory         Connector, Webex shows the following additional information in your users’ contact cards:

• Role
• Department
• Manager

Please refer to the Deployment Guide for Cisco Directory Connector for any additional information regarding Cisco Directory Connector.

Things That Should Be Considered

Your company’s Active Directory is the source for the information that is displayed for role, department, and manager. This information is provided to you. If you want to make any changes to this information, you will first need to edit the content in your Active Directory, and then the information on the contact card will be updated when the next synchronization occurs.

Webex will not display the labels for Department or Manager if the corresponding active directory field is empty. This applies to both Department and Manager.

This information is solely seen by employees working within your organization; customers, vendors, and other third parties cannot access it.