SIP/H.323 user group settings in zoom App

Through Group Management, account admins or owners can choose which users will be able to participate in meetings using the Room Connector add-on, which can offer users access to SIP/H.323 conference telephones. This feature can be useful for those users who need to manage their Cloud Room Connector Port usage for Cloud Room.

This article covers:

• SIP/H.323 group settings available
  • How to allow users to invite a Room Connector Device to a meeting
  • How to enable Show H.323/SIP device list

Prerequisites for managing user settings for SIP/H.323 connections

• A Pro, Business, Enterprise, or Education account
• Owner or Admin user role
• Room Connector add-on

SIP/H.323 group settings available

How to allow users to invite a Room Connector Device to a meeting

In addition, we’re able to use SIP/H.323 devices to invite all of the users of the account to the meeting from their SIP/H.323 devices, if the account has a Cloud Room Connector license. In the event that you do not want certain users to be able to invite SIP/H.323 devices to their meetings, this setting can be disabled for certain user groups. If this feature is used, then only certain users will be able to use the CRC port.

Note:

The Group Management page on your Zoom account has been renamed to Groups if you created an account after August 21, 2021, or if your Zoom account is enabled for the New Admin Experience.

CRC can be enabled or disabled for a user group by:

• Zoom’s web portal can be accessed by logging in.
• Select User Management and then Group Management from the navigation panel.
• Next, click the Settings tab for the relevant group.
• Click Meetings.
• It is possible to allow or disable the option to invite a Room Connector device to a meeting on the In Meeting (Advanced) page.

How to enable Show H.323/SIP device list

The Show H.323/SIP device list setting is activated when a call is connected to a H.323 device, and when in a meeting participants can choose one of the rooms from the SIP/H.323 directory when calling out to the device. Unless otherwise specified, by default this option is enabled for all users. If necessary, you can disable this option only if it applies to a specific group of users.

Note:

The Group Management page on your Zoom account has been renamed to Groups if you created an account after August 21, 2021, or if your Zoom account is enabled for the New Admin Experience.

A user group’s settings can be enabled or disabled as follows:

• Zoom’s web portal can be accessed by signing in.
• From the navigation panel, select Users and Groups.
• Next, click the Settings tab next to the relevant group name.
• Select Meetings from the menu.
• Show H.323/SIP device list can be enabled or disabled under In Meeting (Advanced).

Note:

• You must also enable Allow users to invite Room Connector Devices to meetings if the setting is enabled.
• You can also enable Only the host can view the H.323/SIP device list if you want it to be available to only the meeting host.

Note:

• In order for this setting to work, it must be enabled under Show H.323/SIP device list.