Start a Group Chat in Cisco Jabber in webex

Chat with multiple people at once by sending a group chat invitation. Your Cisco Jabber conversation will not be saved. The chat history is lost if you close the chat window.

Windows

Inviting participants to a group chat can be done in several ways:

• You can chat with a participant in the group chat by opening a chat window. Start by clicking , adding participants, and clicking Start.

• To invite everyone to the group chat, select them on your Contacts list. Select Start a group chat by right-clicking the selected names.

• Click the group chat icon next to a group name on your Contacts list to initiate a group chat with all members.

• Click on the group chat icon that appears when you hover your mouse over a participant from either the Contacts tab, or the Chats tab, and select them from the Contacts or Chats tabs respectively.

• In the event that you already have a 1:1 chat, you can drag a contact from the Contacts tab to the content area of the message or to the participant list.

The maximum number of participants you can invite to a group chat is 50 by default. This cap can be increased by your administrator through the administration pages of the IM & Presence Service.

Mac

Select one of the following options in order to start a group chat:

• In order to create a group chat, choose the group chat icon from your contact list and select two or more people.

• The New Chat icon can be found under the Chats tab.

• You can select the icon for the group chat by selecting the header of the contact group.

Whenever you are ready to start a chat with someone, you will need to enter their details in the Start Chat window.

In order to keep the group chat on topic, please update the topic.

In the Recent Contacts area, you have the option of selecting any additional contacts you want.

Click on the Start button.

There are 50 participants available by default when you create a group chat. By accessing the administration pages for the IM & Presence Service, your administrator will be able to increase this cap.

iPhone, iPad, and Android

From the Chats screen or from the Chat window, you are able to create a group chat in the following manner:

1. In the Chats screen, tap , enter the participant in the To: field, and tap Done.
2. In the chat window, tap , then tap , enter the participants in To:, and tap Done.

By default, you can invite 50 participants to a group chat. Your administrator can increase this cap through the IM & Presence Service administration pages.

Frequently Asked Questions

How do I use Jabber and Webex?

It is possible to set up a Jabber account for a user so you can send messages between Cisco Webex and Jabber

Go to the Users section of the customer view in https://admin.webex.com and you will see a list of users. If you click on the name of the person, you will be able to choose from a free or paid message. After clicking Cisco Webex / Jabber Interop, click the Save button to save the settings.

How do I add multiple people to a Webex chat?

Click on Messaging, and then click on Teams. In order to select a space, you must first select a team from the list of teams. You are able to add people in the space by tapping the , selecting People, and then tapping Add People. Adding a person is as simple as typing their first letters of their name or their email address, and choosing them from the list that appears. You can add more than one person at a time.

Does Webex calling support Jabber?

There might be a subset of your users who require advanced calling features. If this is the case, you can set the user’s calling behavior in Webex Control Hub to “Cisco Jabber app”. This will launch Cisco Jabber when you launch Cisco Webex from the Cisco Jabber app.

Is Cisco Jabber the same as Webex?

What are the key differences between Cisco Jabber and WebEx?

WebEx is a great tool for video conferencing, however Cisco Jabber has more features for general communication than WebEx, which is one of the key differences between these two conferencing tools.

How do I Create a group in Cisco Webex?

You can create a team by going to Messaging, selecting Teams, and then clicking Create a team. Name your team by entering a name in the field provided. It is optional for you to enter a description of your team. Create a team by tapping the Create Team button.

How do I enable chat to everyone in Webex?

To make sure that participants can only respond to “Everyone” in WebEx, here is how you can change the chat box’s setting: Click the Assign Privileges button. The chat privately option should be unchecked and the offer to reply publicly with everyone should be checked. Click on the Assign button.

How do I Create a group space in Webex?

Firstly, you should go to the Teams section and then click on the team to which you wish to add a space. Create a space for this team and give it a name. Then press Enter or click on it to create the space for this team. In Messaging, you need to choose Teams from the main menu, and then select the team you would like to add a space to. The next step is to tap the Create a space for this team, give it a name, then tap Create to create the space.

Is Cisco Webex replacing Jabber?

As part of the university’s transition to Cisco Webex, University IT (UIT) is switching from Cisco Jabber to Cisco Webex for its softphone service. Faculty and staff have been using Jabber features for years, and Cardinal Voice Softphone expands on those features. It is encouraged that Jabber users migrate to WebEx by the end of December.

All images and contents credit goes to help.webex.com