Supported VDI software requirements in zoom app

Using Zoom VDI as an application, you will require a Windows-based operating system to run the Zoom VDI Client and at a minimum, you will need Windows Server 2012 to deploy the Zoom VDI server.

If you are connected via Windows Remote Desktop (RDP) to your Azure Virtual Desktop server and using Windows 7 or later, you will be able to offload your VDI media using the Azure Virtual Desktop (AVD) plugin. If the Zoom client and the AVD plug-in are installed in their respective locations and the user connects to a remote, non-VDI Windows 7 machine through RDP and offloads Zoom media, then the user can do so.

This article covers:

• VDI minimum software requirements
  • VDI Server
  • VDI Client
• Limitations for VDI features

VDI minimum software requirements

Here are a few more applications and versions of applications that Zoom’s VDI offering has been found to be compatible with.

VDI Server

VDI Client

Note: There must be a verified version of Citrix Workspace Receiver from Citrix’s website as well as a Microsoft Store version if you want to use it.

Limitations for VDI features

In order to meet the technical requirements related to the infrastructure and the offloading of media, some Zoom features cannot be accessed by the VDI Client.

The VDI Client has the following limitations:

• Local recording: The VDI client does not support local recordings, shared or synchronizing resources (such as a VDI server) due to the lack of writing space on most thin clients, and Zoom’s continuous writing process for local recordings.
• Virtual background: It is possible that thin clients that are not designed for virtual background use in meetings may not meet the system requirements. A thin client with a sufficient amount of processing power is supported in addition to optimized thin clients.
• Dual monitor mode: Since VDI hardware is capable of limited processing, as well as the demands made by dual monitor mode, it is not currently supported in VDI due to the limited processing capabilities.
• Gallery view with 49 participants: There are a range of video streams that can be supported by the Zoom VDI Client depending on the hardware used. With the release of 5.9.6, you will be able to support up to 49 video streams. If you would like to know more information about calculating the number of video streams for VDI clients, please refer to the following Support article.
• Group HD: Because of hardware processing limitations, most VDI Clients are unable to use Group HD video at 720p or 1080p resolutions. Group HD video is available, however, if users are optimized and their local machine meets minimum requirements, Group HD video can be used.
• Screen capturing: Depending on where the tool is running, third-party tools that are designed to capture screen content may not be able to capture content from Zoom meetings depending on where they are running. It is the thin client that displays the video, including the screensaver content, and the tools located in the virtual desktop are not able to access the video overlay located on the thin client.

  It is important to check whether the annotation feature has been enabled during the time of your screen sharing session in order to save the information related to your session during a meeting. By clicking on Annotations, you are able to open the control strip where you can save the screen share by clicking on the Save button.

• Local Sound Sharing: When a release prior to 5.9.0 is installed on a VDI device, local sound sharing may not be enabled by default. A registry key called EnableShareAudioSound can be used in older versions of Windows in order to enable the feature for sharing audio files. From release 5.9.0 onwards, this feature has been enabled by default.
• Optimize video for screen sharing: When sharing from a virtual desktop, the VDI Client is specifically designed to share screens at a low frame rate, which means that animated content can be choppy and unresponsive when it is shared at a high frame rate.

  When the Optimize Video option has been enabled with the EnableOptimizeForVideo registry key, users will be able to share at a higher frame rate if the Optimize Video option has been enabled. It is usually possible to achieve a frame rate of up to 15 frames per second when using this technology.

• Peer-to-peer connections: The VDI Client will never establish a P2P connection with the plug-in due to the optimized connection intended for the Client with the plug-in and will always connect to the cloud due to the optimized connection intended for the Client with the plug-in.

 Frequently Asked Questions

All content and images credit goes to https://support.zoom.us