Teams meetings and calls keep dropping In Microsoft Teams
If you are experiencing multiple dropped calls or if you are getting disconnected from a Teams meeting because of various reasons such as when calls drop or when you connect and are getting disconnected from Team meetings in the middle of them, then you can try one of the following things.
- Upon selecting your profile picture from the upper right corner of the Team window, you will be prompted to choose Sign out from the list of options that appears once you select your profile picture from the upper right corner of the window. You will need to re-open Teams once the program closes, then enter your email address and password in it and sign in again.
- Reinstall Teams on your device after uninstalling it from your device.
- When logging in to Teams, you may need to turn your VPN off and then on again if you’re using one.
- Please make sure that the web version of the Teams program is installed if you are using the desktop or mobile app for Teams: http://teams.microsoft.com/.
- The WiFi modem needs to be restarted.
- If there are any known issues regarding the service, you can check the official Microsoft Twitter account: https://twitter.com/MSFT365Status for updates: http://twitter.com/MSFT365Status.
Frequently Asked Questions
Why do I keep getting kicked out of Microsoft Teams meetings?
Why is my Microsoft Teams hanging?
Why is my Teams meeting glitching?
How do I clear cache in Microsoft Teams?
- Tap Storage and then Apps from the Settings app, then tap on the Apps tab.
- Tap the Teams app from the list of apps on the left hand side of the screen.
- Choose the option that says Clear cache from the drop-down menu.