Data loss prevention
In order to protect you and your organization’s information from data loss, your organization must establish data loss prevention policies. Using a Data Loss Prevention policy, you can ensure that your employees are not sent sensitive information (such as credit card numbers, Social Security numbers, etc.) when interacting with your guests or partners outside your organization in Microsoft Teams channels or chats – including meeting chats – that contain sensitive information.
To ensure that sensitive information in your organization’s messages or within its documents is protected, you can implement a DLP policy. Depending on what type of policy is in place, it may be necessary to audit or delete a message containing sensitive information if it contains that information. Alternatively, the system may notify you if you are the sender so that you can get in touch with the admin if any issues arise with your message. If you notice anything that seems missing from the message, you can get in touch with your admin so that they can review and resolve it if necessary. It is also possible that you may be able to override the messaging system and send the message if your organization permits you to do so.
There is an advantage of installing a DLP policy on your SharePoint or OneDrive for Business server that prevents people outside your organization from being able to make use of any files in Teams that contain sensitive information and are protected by your organization’s DLP.
Communication compliance
In order for your organization to reduce communication risks, it is important to have communication compliance policies in place. If you are in receipt of inappropriate messages, whether they are in your email inbox or in Microsoft Teams, these policies will enable you to recognize and capture them in order to take appropriate action. Communication compliance policies are policies that your organization may implement in order to help protect its employees from inappropriate content such as profanity, threats, and harassment.
Using the reviewer’s tools, you are able to investigate your organization’s scanned email, Teams, Yammer, and third-party communications and take appropriate action in order to ensure the messages are compliant with the standards of your organization.
Once your organization has set up communication compliance policies, your team reviewers can help safeguard the information in your existing communication compliance alerts. They can also remove flagged messages from the Teams view after reviewing the compliance alert. We provide notifications explaining the removal of messages or content when they are deleted along with the policy that governs the removal of the message or content.
There is also a notification of the removal status to the sender of the message or content that is removed, and the original message’s content is provided as a context for the removal of the message or content. Furthermore, it is also possible for the sender to view the specific policy for removing a message in the case it applies to him.
Potential notices you may receive when sending sensitive or inappropriate information
| What you’ll receive | What you can do |
|---|---|
There was a flag raised on this message.
If your company has a data loss prevention policy in place, this means the message will still be sent, but will be flagged as containing sensitive information. There will still be a flag on it to show that sensitive information is contained within it. |
Whenever you feel you have recourse in the case of flagging, you should select What can I do when it appears that a flag has been placed in error.As soon as you click on the button, your admin will be notified of the message for their review. |
There was a problem with this message. It is not possible to override this setting.
 The reason for this is that the DLP policy of your organization has blocked the message from being displayed. Additionally, the recipient of your message will receive a message that will state that the contents of your message have been blocked by you. |
Is there anything I can do for you? If you want your administrator to review the message, you can report it to them from there. The policy will not be overridden by this action. Until your administrator has reviewed your message and deemed it as safe to send, your message will remain blocked. |
There was a problem blocking this message. It is possible to override this setting (Override is allowed)
The message can’t be displayed as a result of your organization’s DLP policy. In addition, the recipients of your message will receive a message that state that the message content has been blocked. |
Is there anything I can do? Please select the option.It is possible that you may see one of the following options if your organization allows you to override the policy:
|
Inappropriate content was detected in this message.
You are being blocked from viewing your message due your organization’s communication compliance policy. As well as receiving a message informing them of the blocking, the recipients will also be sent a message informing them of the blocking. |
 communication compliance policies do not allow you to take any action on messages that are blocked by them. Admins are the only ones who have the authority to override blocked messages. |
If you receive a message that gets blocked by an org’s DLP or communication compliance policy
Instead of an override button, a message similar to this one is displayed, and it will read the following: “This message has been blocked by organizational policy.”. Can you tell me what this is? . “What’s this all about?” Selecting the option What’s this all about? Here is the link to the article you are looking for.
