The Emergency Service Address is not Being Accepted During the Webex Call Configuration
During the configuration of a Webex Call, it is not possible to accept the Emergency Service Address.
A validation error has occurred on the ‘Trial Setup – Call’ page when the emergency service address has been entered.
Solution:
A precise validation process is used for the validation of Emergency Service Addresses. If you want to search for a specific city, do not search for a wider area. As an example, you might enter Richardson rather than Dallas as your City/Town in the City/Town field.
Please contact technical support if you are unable to validate your product. Visit the Help portal of Cisco Collaboration for more information on Contact Us and how to get in touch with us.