The integration of contacts with SSO-based calendar as per office 365 in Zoom
With zoom, Admins have the discretion for Single sign-on (SSO) configuration and integrating the contacts with the calendar for all the members with the help of Outlook access tokens. And, as a result, the end-users can actually authorize this integration with the calendar and contact details populated with the Zoom desktop client. There creates an integration between the contact and calendar because now the contact list is visible in the zoom contact dictionary and teh slender list is displayed in the zoom meeting list.
However, to configure the integration, there needs to be an SSO configuration along with Azure Active Dictionary in the federation with teh identity provider.
For in-depth information related to calendar and contacts integration, you can always log in to the zoom support page.
The integration process requires either the hybrid office or a complete office 365 environment. The admin must have SSO configured with the zoom platform.
User prompt integration with office 365. The enabling stepwise guide.
Step1. You first have to sign into the Zoom web portal.
Step 2. Go to the navigation panel and from there tap on account management. Following that tap on Account settings.
Step 3. In the Contacts and calendar part, you will find an option stating to ask users to integrate the office 365 calendar when they sign in. Turn on the option.
( With this option, when used, will zoom sign in using an SSO Office 365 account, then zoom will navigate users to the URL for Office 36Theirere users can integrate the calendar.
Step 4. You have to tap on any of the below-given options-
- Ask users every time they sign in until they integrate the calendars: wIf you choose the option, then zoom will navigate the users every time to Office 365 OAuth URL when they try to sign in with SSO and there’s no calendar and contact integration setup is present.
- Ask users the first time they sign in. With this option, the zoom will navigate the users to Office 365 OAuth for the first time when they sign in. And in case the user rejects the OAuth request or maybe any error occurs then integrating the calendar with contacts can only be done manually.
The Troubleshooting. (The users need admin approval).
Sometimes one of the most known errors while integrating the calendar with contact is getting the error message of Need admin approval. The error is mainly because of the user’s admin if Office 365 OAuth has disabled the choice. For that two solutions are given below:
Solution 1 for troubleshooting.
In Azure within the thirty minutes of propagation, admins again enable the option. They have to re-enable the option called Users can consent to Apple accessing company data on their behalf.
Solution 2 for troubleshooting.
If you are an admin then,
Step 1. On the web portal of zoom sign in.
Step 2. Go to the navigation panel and from there tap on account management. Following that tap on Account settings.
Step 3. Then toggle to turn off the option Office 365 can consent to enterprise applications accessing company data on their behalf.
Solution for the users for troubleshooting.
Step 1. On the zoom web portal sign in.
Step 2. There you have to tap on the zoom profile.
Step 3. Find the calendar and contact integration part, and there you have to tap on connect to calendar and contact service.
Step 4. Click on office 365.
Step 5. Then, you have to tap on Authorize with OAuth 2.0. in the choose a way to authorize the calendar option.
Step 6. There at the below, look for the option, I’m the admin and I’m consenting on behalf of the company.
Step 7. Then finally log in with your Microsoft 365 admin account after selecting authorize.
Guideline and stepwise direction for a hybrid environment.
In case you use Office 365 hybrid environment with Exchange on-prem server even earlier than 2016 CU3 which was released in teh year 2016, then your office 365 OAuth have to authorize the use of EWS URL since you would need Microsoft graph.
For more updates regarding this, you can visit the Microsoft support page.
The solution to the problem.
Step 1. You have to set contacts and calendar integration for office 365.
Step 2. Then, click on Authorize with EWS URL.
Step 3. Post that you have to enter the URL and then tap on save.
Can the admin change permission control?
Unfortunately, the admin won’t be able to alter the permission while configuring contact and calendar integration of office 365.
The solution to the problem of permission control.
Step 1. You have to set contacts and calendar integration for office 365.
Sep 2. Be sure that Authorize with EWS URL is not tapped.
Step 3. Then alter the permissions and following that select on save.
Therefore, for knowing more about the calendar and contact integration office 365, visit the zoom support site or the Microsoft support page.
All credit- zoom.us