You are able to learn which attendees are paying attention to your events. If you find that the majority of attendees aren’t paying attention, you can adjust the format of the event so that it is more interesting to them.
Track Participant Attention
During the course of your event, it will be very obvious to you if the participants’ attention has strayed from the presentation that you are giving. The attention indicator lets attendees know whether or not they have reduced the event window or brought another window in front of it.
You are able to make reports once an event has concluded in order to acquire data about individual attentiveness. The following information pertaining to each attendance is included in a report:
- The ratio of attentiveness to attendance measures how attentive a person is relative to how long they have been present at an event.
- The attention-to-duration ratio measures a person’s attentiveness relative to the length of an event.
When the host and the panelists are participating in a practice session, the attentiveness indicator will not be available.
Turn On or Turn Off Attention Tracking
Please get in touch with the administrator of your site if the option to track attention is not available.
1 Under Windows, navigate to the Events > Options menu, and then select the Attention tracking option from the communications tab.
2 On a Mac, navigate to Webex Events > Preferences > Tools, and then pick Attention tracking from the menu that appears.
Grant Attention Tracking Privilege
Participants on the panel are given access to the attention tracking indication on a default basis. This privilege can be enabled or disabled at any moment by the host.
1 You can assign privileges to panelists by going to the Participant menu and selecting the Assign Privileges To option.
To access the Communications tab on a Mac, select it.
2 Select whether or not you want to track the user’s attention.
Find a Cisco Webex Event ID
In order to generate a participant attentiveness report, you will need to have the event ID readily available.
1 After logging in to your Webex site, click on your name in the upper-right corner of your Webex site, and then click on the option labeled “My Reports.”
2 Select the Attendance Report option that is placed under the heading for Webex Events (classic).
3 After selecting Event name from the drop-down list labeled Search by, enter the name of the event, and then click the Display Report button.
This causes a report on the attendance list to be generated, which includes the event ID.
4 To download the attendance list report, navigate to the area under “List Report Download History” and click the link for the.csv file. The event ID that you generated will be located in column c of the spreadsheet that you created.
Download a Cisco Webex Events (Classic) Participant Attention Report
1 After logging in to your Webex site, click on your name in the upper-right corner of your Webex site, and then click on the option labeled My reports.
2 After this, select the Export Detail Report button and enter the Event ID.