Transferring a PMI or URL from a Basic account in zoom App

The following steps should be followed by users who recently switched Zoom accounts, and wish to continue using their previous account’s Personal Meeting ID (PMI) and/or Personal Vanity URL (PVU). However, the old account’s PMI and PVU cannot be changed since it is now a Basic account, so follow the steps below.

Note:

In order to sign up for a Zoom account with a Pro subscription plan, you must be an Owner or an Administrator in the account

1. Access the Zoom web portal by logging in.
2. After logging in, click on User Management > User.
3. It is necessary to add the old Zoom account as a user on the new Zoom account (you must accept the invitation sent to the old email address).
4. Please temporarily change your old account to a Basic account and your new account to a Pro account.
5. After that, please sign out of your new account and sign in to your old account once again.
6. Change the PMI and PVU.
7. After that, please sign out of your old account and sign in to the new one.
8. Make sure you switch your Pro subscription back to the new account.
9. Be sure to update your PMI and PVU on the new account.

Information on adding a user to the system can be found in the User Management section.