It is necessary to troubleshoot any alerts or alarms related to Hybrid Data Security (HDS).

Are there any resources I can use to help me troubleshoot HDS alerts?

The HDS alert has been sent: There has been an error accessing the local database.

Hybrid Data Security sends me failure alerts every time there is a failure.

How to troubleshoot HDS alerts

You may find helpful information regarding the Cisco Webex Hybrid Data Security Deployment Guide at these links:

  • https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/datasecurity/cmgt_b_hybrid-data-security/cmgt_m_troubleshoot-hybrid-data-security.html