Troubleshooting problems sending or receiving files using Skype
The chances are that if you are having problems sending or receiving a file that has been sent to you, it might just be a matter of bandwidth or a slow network connection. It is also possible to find out whether any issues have been reported by checking the Skype status page.
There are a number of reasons why you may not be able to send or receive files over Skype as well as what you can do to solve the issue. The following is a list of other reasons why these problems may occur.
Why does my file transfer slow down while I’m on a Skype call?
Skype prioritizes voice over file transfer when you’re currently on a Skype call, so that your conversation isn’t interrupted by the file transfer when you’re on a Skype call. After you end your Skype call, you will notice an improvement in the speed of the file transfer.
Here are the steps you can follow in order to resolve issues related to the speed of your connection or that of your friend.
What happens if my device loses connection while I’m sharing a file in Skype?
It is important to know that during a Skype connection loss, the file transfer will automatically pause and then continue to be sent after the connection is reestablished.
“Not sent – File is larger than 300 MB” when trying to send a file
Shared files are limited to a maximum file size of 300 MB. The error “File larger than 300 MB has been sent – it is not sent” appears whenever you try to send a file that is too large.
It is possible to send files larger than 300 MB using OneDrive, our secure and reliable cloud storage service, if you would like to send a file that is larger than 300 MB.
Why can’t I send a file to one of my contacts?
Ensure you exchanged your contact details with the person to whom the file is being sent before you try to send it to them. It is only possible to send files to contacts who have already confirmed their acceptance of your contact request.
Is sending and receiving files using Skype safe?
It is important to be cautious when accepting files from other parties just as you are when you receive files from any email program or other file transfer or sending application, or when you receive files directly from the internet. If you receive any incoming files, even from people you know personally, it is extremely important that you scan them all with an up-to-date piece of antivirus software.
Frequently Asked Questions
Why can’t I send files in Skype?
Files that are shared are limited to a size of 300 MB. The error “Not sent – file is larger than 300 MB” appears if you try to send a file that is large enough to send via the App, so if you wish to send a file, larger than 300 MB you will have to use OneDrive, or our secure and reliable cloud storage service.
How do I enable file transfer on Skype?
You can send files via Skype by following the steps below:
In the text box of any call or instant message, select the Share Files button in order to share files with another person. Once you have located and selected the file that you wish to send, you should click the Open button. In the message history, you will be able to find the file that you sent. The file can then be downloaded by your contact.
How do I send files via Skype?
Using Skype, I would like to share a file, a picture, and an emoticon. But how do I do that?
-
If you wish to send something to a specific contact or chat, you will need to select the contact or chat.
-
You are able to choose from a wide range of emoticons, GIF’s, or stickers in the chat window. Click on the photo or file you want to select. The photo or file can also be dragged and dropped into Skype via the drag and drop function.
-
Select. Share it with your friends by sending it to them.
How do you fix we hit a snag loading your file in Skype?
You may need to log off and restart your computer if you receive this message, and then log back in, or you may need to use a different internet browser if you are receiving this message. The cache and cookies on your computer may need to be cleared again after you restart your computer.
Why can’t I send photos on Skype?
Skype allows you to attach files up to a maximum size of 300 MB. Skype will return the error message – Not sent – File is larger than 300 MB if you attempt to send any file larger than that size. It is recommended that you upload files that are greater than 300 MB in size to Google Drive and then provide the recipient with a link to the file if you wish to send a file larger than 300 MB.
What is the file size limit for Skype?
Whether you are using Skype on a desktop or a mobile device, here is how you can send files. Does Skype have a limit on the size of files that can be uploaded? It is important to note that shared files have a file size limit of 300 MB. You will get an error message that says “Not sent – File is larger than 300 MB” if you send a large file.
How do you send files on Skype for business?
In the meeting, please attach a file
When you are ready, click the add attachments icon under the presentation (monitor). Click on the Open button in order to make that file available for download after you have accessed it and clicked on it. To choose who has permission to download a file, or to remove a file, click Manage Attachments > Permissions.
All images and contents credit goes to supportskype.com