Here are some steps you can take if you are experiencing call forwarding problems.
Do you have enough Skype Credit or a suitable subscription?
To forward calls to a mobile or landline number, you need Skype Credit or a calling subscription.
Your Skype Credit must be sufficient for your calls to be forwarded. Please make sure that if you want to forward your incoming calls to a certain number, your subscription covers the number that you wish to forward to.
Have you set up call forwarding correctly?
For more information about setting up call forwarding, please refer to our guide. Please check the forwarding number you entered is correct, and that you entered the full international dialing code along with it. If you would like to be sure that the number you have entered is correct, it is recommended that you make a test call to it.
Have you checked your privacy settings?
Depending on the settings of your privacy, you might only be able to receive calls from your contacts. If you need to change your privacy settings on Skype so that anyone can contact you via Skype, you will need to check your privacy settings first.
Frequently Asked Questions
How do I enable Call Forwarding on Skype?
The options button is the first option that you have available
The call forwarding settings can be found by selecting Tools > Call Forwarding Settings. It is possible to select Forward my calls to a specific number or Simultaneously ring my phone and then choose an option. It will ring on the phones of those who have been delegated or have been part of a team-call group which you have set up.
How do I stop Skype from forwarding calls?
If I want to turn off the forwarding of my Skype calls, how do I do that? Sign into your account by entering your email address and password. Select the Call forwarding option under the Manage Features section. If you would like to disable the call forwarding, click on the green button.
What does call forwarding mean on Skype?
There is a call you receive on Skype that you are unable to answer, or if you are offline, you are unavailable. We offer a call forwarding service that automatically forwards your calls to a mobile or landline number of your choice when you register for the service. In addition, the person making the call will not be charged an extra fee if you pick up.
Why are Skype calls going straight to voicemail?
You may want to check your Skype settings, as well as if you are logged in to your Skype Account to see if you are receiving calls to your Skype Number. When you are not signed in to Skype, you will either hear a busy message or your call will be redirected to voicemail depending on how you have set up your Voice Messaging preferences. If you are using Skype, make sure you have updated it to the most recent version as well.
Can I forward my Skype number to my cell phone?
Skype’s call forwarding feature allows you to forward your Skype calls to voice messaging, another Skype contact, a landline number, or a mobile phone number. You will need to sign in to your account in order to set up call forwarding. Select the Call forwarding feature under the Manage Features section of the menu.
How do I transfer Skype calls to mobile?
It is possible to transfer the call to your cell phone if you need to leave the office for a while, and you still wish to continue conversing. When you are in the call window, click the Controls button. Depending on the number that you wish to transfer, you can either type it or enter it in the text box. You will now be able to see the window for Transfer Calls.
Why is my Skype call not connecting?
In addition, you can verify that your device has the required bandwidth by checking the following steps. Make sure you are running the latest Skype version. Make sure your firewall or security software does not block Skype.
Can you transfer calls on Skype?
Make a direct call to another person from an incoming call
Click the Call Controls icon while you’re on a call. Simply click the Transfer button. You will see a window called “Transfer Call”. You can search by name or phone number or select a contact from your contacts to transfer the call to.
Does Skype charge for incoming calls?
A Skype subscription or credit is required to call mobiles or landlines from Skype. There’s no need to worry about incoming calls since she won’t be charged. Whenever you need to call a destination, you can always check our rates page for the current rates. No matter where you are calling from, our rates are the same.
How do I transfer calls to voicemail on Skype for Business?
Transferring directly to voicemail.
Simply click on the Transfer button. Send the call to the person whose voicemail you would like to reach. Voicemail can be selected from the Drop-Down Menu next to the Phone Icon.
All images and contents credit goes to supportskype.com