You can find out what’s wrong with your subscription by looking at the table below. It shows what’s wrong with your subscription and how to fix it:
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Frequently Asked Questions
How do I manage Skype subscriptions?
In the Skype profile page, go to the Subscriptions tab and select Manage to change the subscription you want to change. It is from this page that you can view or change your subscriptions, purchases, and payment methods.
Why is my Skype payment not working?
The likelihood is that if you are using Skype Credit to pay for a product and it fails to complete your payment, then you may not have enough Skype Credit to cover the cost of the purchase. In your profile, or in your account, you can see the amount of Skype Credit you have left
How do I check my subscriptions on Skype?
You will need to sign in to your account. You can view your active subscriptions by clicking the Purchase history link at the bottom of the Account details section.
How do I activate my Skype subscription?
Activate Skype minutes with this video
- At Office.com/myaccount, you will be able to log in using your Microsoft account.
- You can activate your Skype minutes by selecting Activate your Skype minutes.
- Click on the Activate button.
How can I update my Skype?
How to Update Skype on Android
- You will be able to access the Google Play Store once you open it.
- From the menu on the left of the screen, select More (hamburger) and follow the instructions.
- Choose the app or game that you want to use.
- It is recommended that you select Updates. It is likely that you will see an update in this list if Skype has released an update. …
- Click on the Update button.
Why is my Skype not working properly?
If you need additional assistance, you can also try the following steps: Make sure that your device has an internet connection with the required bandwidth, and that the internet connection is working. Make sure that you have the most recent version of Skype installed on your computer. In order to make sure Skype is not being blocked by your security software or firewall settings, be sure to check their settings.
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All images and contents credit goes to supportskype.com