Unable to connect to Skype

There may be some current issues with Skype, which you can check by visiting the Skype Status page if you are having difficulties connecting to Skype. Also, you might be able to get additional help by following these steps:

1. Make sure your device is connected to the internet and that it has enough bandwidth to fulfill the requested feature.

2. Check to see if the Skype version you are using is up to date.

3. To make sure Skype is not blocked by your firewall or security software, make sure these settings are not in place.

Are you using a VPN?
You should remove the VPN connection if you are connected to a VPN and the call is unable to connect, and then try to make the call again after removing the VPN connection.

Are you using a proxy server?
Your network administrator may need to verify the settings of your proxy server if you are connected to the internet through a proxy server.

Need to make an urgent call and don’t have time to work through these steps? It is possible to use Skype for Web on your desktop at the moment without the need to install anything, and then you can review these steps when you are ready. Using the desktop version of Skype for Web, you can now launch the application.

Frequently Asked Questions

How do I connect to Skype?

I would like to invite someone to a Skype chat on the desktop, but how do I do that?

• Please select a profile picture for your profile.

• Select. Profile on Skype.

• Select. Let others know what you are up to.

• You can copy your join link to your desktop clipboard by clicking on the Copy to clipboard button in the Share and connect window.

• Your new contact will be able to chat with you once they accept your invitation.

How do I connect to Skype on my phone?

The Skype Meetings App (the web application that extends Skype for Business capabilities) allows you to join a Skype meeting by phone.

• During the meeting, you will have the option of using the audio to my phone in the business bar, clicking Connect, and then noting the conference ID and number to dial into the meeting. OR.

• Click the More options button and then click the Change Audio Connection option, and then click the Connect button.

Is Skype connected to your phone number?

The Skype application can use your mobile number in a number of ways, such as the way you sign in, how it displays as Caller ID or how it can be used for Call forwarding so you never miss any Skype calls. A few places can be found where you can change the mobile number associated with your Skype account if you wish to do so.

Why is Skype not working on my phone?

Whenever you try to use Skype and you receive a message such as “Sorry we couldn’t connect to Skype”, “Skype did not connect” or “Unable to receive notifications” on your screen, the most likely cause is a poor internet connection, or a lack of an internet connection. Trying the following steps might be able to help you fix the issue: Make sure your mobile device is not offline before you proceed.

All images and contents credit goes to supportskype.com