On the Cisco Accessory Hub, you can upgrade the Cisco 500 Series Headset, Cisco Headset 730, and the Cisco Headset USB HD Adapter for your Cisco Headset.
You can update and check the firmware of your headset using Cisco Accessory Hub via your web browser, which is available for free. When aversion of firmware is available for your headset, it will automatically check and let you know when it is for your headset.
There are several headsets that can be upgradedHub, including:
Headsets from the Cisco 320 series
Series 520 andHeadsets
Headset Cisco 730 (Cisco Headsets)
Cisco 980 by Bang & Olufsen
Adapter for Cisco Headset USB HD
The older firmware version can also be uploaded from the desktop of your PC. From the Cisco Software Download page, you can download the zipped firmware files and extract the files that are named .ptc from them. Each headset model is matched to a .ptc file by name. Use the following table as a guide:
Table 1. Headset firmware files
|Cisco Headset 520 and 530 Series
You can only upgrade to new firmware versions from firmware version 2.3(1) or later. You can downgrade from 2.3(1), but Cisco Accessory Hub won't be able to detect your headset after it downgrades to the older firmware.
|Cisco Headset 560 Series
|Cisco Headset 730
|Cisco Headset USB HD Adapter