Use ANI/CLI Authentication for Audio Connection in Cisco Webex Meetings and Events

Cisco Webex Meetings and Cisco Webex Events can be called by different numbers depending on how they are configured.

What is ANI/CLI Authentication?

ANI (automatic number identification), or simply CLI (caller line identification) is a way of identifying the caller.

The way it works is as follows:

Your Cisco Webex site preferences keep track of the number you use to dial into meetings, as well as the time you call into meetings.
It is your responsibility to call into the meeting’s audio portion.
Upon completing your call, Webex will verify the number from which you called against the number that has been added to your preferences on the Webex site.
There is no need for you to enter a meeting number in order to be directed to the correct meeting.

ANI/CLI can be used on your site if you have a host account and your site is configured for it. However, you should be able to:

ANI/CLI teleconferencing authentication is available when scheduling a meeting via dial-in.
As part of ANI/CLI enabled audio conferences, you can specify a phone number that will be used to authenticate your call when you dial in. In either case, you will only be able to log in if you have been invited via email at the time of scheduling your meeting.
To guarantee that ‘spoofers’ will not be able to access your number, provide an audio PIN.

You can access your Webex site by logging in.
The first step is to go to Host a Meeting > Scheduling a Meeting. Upon clicking the Schedule a Meeting button, a new page will appear.
Choose the option to change the audio conference. There will be a dialog box appearing on the right side of the screen.
If you have not already selected it, click Enable audio conference CLI authentication when participants join the conference, if it has not already been done.
It is normally recommended that you schedule your meeting in the usual way.

There is no restriction on which phone number can be used for authentication, as long as it is listed in your user profile.

Select Preferences from the My Webex menu on the left side of the screen.
As soon as you launch the program, you will see a section called Set up in the Audio section, or if you already have set up audio options, you can expand it.
Check the Call-in authentication box underneath My Phone Numbers, next to the phone number that you wish to authorize.
Click on the Save button.

You will be prompted to log into your Webex account.
You can do this by going to My Webex and selecting Preferences.
As soon as you launch the program, you will see a section called Set up in the Audio section, or if you already have set up audio options, you can expand it.
The PIN number should be entered in the PIN: box under My Phone Numbers.
Click on the Save button.

It is not until you join again that you will be able to see any changes.
In order to edit your phone number, you will not be able to participate in a phone call or audio conference through your phone.

Choose More Options from the Quick Start page when you arrive there.
You can choose to call me, or you can choose to call me at a number other than that already listed under “Call Me.”
Make sure your phone number is up to date.
Click on the Call Me button.