Using Multi-Camera mode in Zoom Rooms

Using the Multi-Camera mode, it is possible to have multiple cameras in a conference room at the same time. The cameras can be used to capture better images of the participants in the room or to give you different perspectives on what is going on.

Note: As of right now, users of Zoom Rooms are not able to simultaneously use Smart Gallery (Multi-Stream) and Multi-Camera mode at the same time.

Prerequisites for using Multi-Camera view in Zoom Rooms

• There must be a minimum version of Zoom Rooms for Mac OS Global or higher installed

• It is recommended that you use the latest version of Zoom Rooms for Windows Global

• It is necessary to have version 5.12.6 of Zoom Rooms for Appliances or higher in order to use it

  • Devices based on Poly G7500

  • If you have a Logitech device with a Rally bar or a Rally bar mini, please contact us

• The Zoom Rooms Controller for iOS needs to be updated to the latest version

• It is required that you have the global minimum version of Zoom Rooms Controller for Android in order to use it

• Zoom Rooms can only be edited by account owners, admins, or roles that have access to edit Zoom Rooms

How to enable Multi-Camera mode

1. Zoom’s web portal can be accessed by signing in.

2. Then click Zoom Rooms in the Room Management section.

3. It is possible to enable Multi-Camera mode by using Zoom Rooms location hierarchy from the account, location, or room settings of Zoom Rooms. The Account Settings page can be found by clicking on the following link.

4. In the Account Profile tab, click on the heading Devices, where you will find a toggle next to Allow Multi-Camera Mode. After clicking on the toggle, scroll down to the Devices section.

5. It is recommended that you enable all the cameras you want and then select the default camera mode from the dropdown menu on the left. As many as three cameras can be used at the same time.

6. It is possible to set the camera presets for a specific Zoom Room within the location hierarchy if you are editing the Zoom Room itself after it has been enabled in Multi-Camera mode.

Note: The Smart Gallery (Multi-Stream) mode will automatically be disabled as soon as this setting is enabled.

How to use Multi-Camera mode in a Zoom Room

1. From your Zoom Rooms controller, you can start or join a meeting.

2. Click on the Camera Control button.

3. The camera feeds can be configured using the options that are available.

How remote attendees experience Multi-Camera mode

By using the Gallery, Side-by-Side, or Thumbnail views of the Zoom Room, remotely participating attendees will be able to watch the video feeds of all of the enabled cameras (up to three) that are connected to the Zoom Room. A meeting host can pin a particular camera feed to the board or spotlight a specific camera feed by highlighting it in the meeting schedule. In the Zoom Room, there are video feeds that are displayed in full resolution for each Zoom Room camera feed, and the resolution of each Zoom Room camera feed for the current meeting view is adjusted in accordance with the current Zoom Room camera feed. As per the Zoom Room naming convention, a dash and a number are added to each of the camera feeds based on the name of the Zoom Room in question, and the secondary feeds are labelled based on the name of the Zoom Room in question. The video feed from the main camera could be called “Home Room”, and the feeds from the two secondary cameras could be called “Home Room – 2” and “Home Room – 3”, respectively.