Using multiple monitors with Zoom Rooms for Touch

Zoom Rooms for Touch is compatible with multi-monitor setups that have one touchscreen screen as well as up to two monitors without touchscreens. There are two touchscreen monitors in the Zoom Room, one for displaying Zoom Room controls (e.g. controls for webcams in meetings, controls for whiteboard annotations), while the other monitor is used for displaying the video feed of participants.

Note: This means that screen shares will always be shown on the touch-based display if the secondary or tertiary monitor is not a touch-based display, so you can take full advantage of annotations and whiteboards.

Prerequisites for using multiple monitors with Zoom Rooms for Touch

• It is required that you have version 5.3.0 or higher of Zoom Rooms for Conference Rooms for PC.

  • Ideally, a Windows PC with at least two monitors (at least one of them must be touch screen).

  • There are certain system requirements that Windows PCs must meet if a certain number of monitors is desired.

• Version 4.6.4 (50000.0407) or a later version of Zoom Rooms Appliances is required.

  • Depending on the Zoom Rooms Appliance vendor, there may be a limit to the number of displays that can be displayed. Consult the appliance vendor’s documentation for more information.

How to set up Zoom Rooms for Touch with multiple monitors

1. If you are interested in renting a conference room, please sign in to Zoom Rooms.
   There will be a message displayed on each monitor of Zoom Rooms that states the following.

Note: This message will not appear if Zoom Rooms has not detected a touchscreen monitor in your room. It is important to ensure that you have the correct drivers installed for your touchscreen monitor. You should also check if you need to connect it to your PC through a secondary connection. On most touchscreen monitors, as well as a video input like HDMI, VGA, or other video cable, you will need to connect a USB cable as well.

1. Use this as the touchscreen display by tapping Use This as The Touchscreen Display on the touchscreen monitor.
   On the touchscreen monitor, you will be able to display the controls for the home page. On the regular monitor, you will see the Zoom Room background image.

2. On the touchscreen monitor, participants have the opportunity to view the whiteboard and controls for the meeting, while on the regular monitor, the recording of the meeting can be seen.

3. There is a display setting in the Zoom web portal that you can modify if you wish to change what displays on each monitor.

How to change the monitor used as a Touchscreen

In the case that Zoom Rooms does not correctly identify the touchscreen monitor and you need to change it in order to use it again, follow these steps.

• Log into Zoom Rooms in order to book a conference room.

• In the meeting controls screen, which can be found at the bottom-right of the screen, click Settings.

• You will be asked to enter the room’s passcode if you click Display.
  There will be a message displayed on each monitor within Zoom Rooms to let you know what is going on.

• Tap the Use This as a Touchscreen Display option on the touchscreen monitor.