Using the Legacy Zoom Connector for Cisco

Note: Beginning January 18, 2021, new accounts with Cloud Room Connector licenses will automatically gain access to the new enhanced API Room Connector for SIP/H.323 devices. Please use our enhanced room provisioning and management instructions if your CRC license was provisioned after January 18.Using the Zoom One-Tap Cisco Connector, you can integrate the native calendaring system of your existing Cisco or Tandberg room system. Using your existing hardware, you can initiate Zoom meetings. Alternatively, the room can also be used to join Zoom meetings that are not currently scheduled or initiate an instant meeting if it has a Personal Meeting ID configured.

Prerequisites for using the Legacy Zoom Connector for Cisco

General requirements

• Zoom account with a Cloud Room Connector subscription
• An energized Cisco or Tandberg system with all components connected, including a network cable and a television. To support OBTP (One Button To Push), the system must run TC 5.0.2 or higher. See what devices and firmware are supported.
• Internet access is required.
• Organize your calendar using Google or O365/Exchange.

API Connector requirements

• A Windows PC, Server, or Virtual Machine (for installing and running the Zoom API Connector software locally
  • 2 core processor
  • 8 GB of Ram
  • 20 GB of storage

Note: The above device requirements, support up to 200 endpoints

How to associate the Zoom Connector with your network

1. You can access Cisco/Polycom Rooms by logging into Zoom through your browser.
   If you don’t already own a Cloud Room Connector license, you can find instructions here on how to purchase one.
2. Choose API Connectors, then click Add API Connector.
3. Fill in the network information.
   This can include the actual network and subnet information used with your Cisco system and all possible networks your system might use by default.
   If you need to use more than one connector, make sure the network values do not overlap.
4. Select OK after saving.

In the list of API connectors, the new connector displays with an automatically generated Connector ID. The Connector ID, which is copied to your clipboard when it is generated, will be used during the process to install Zoom API Connector software.

How to install the Zoom API Connector software

You enter the Connector ID (created in the previous procedure) associated with the Zoom cloud in the installer for the Zoom API Connector. The API Connector software is installed on a Windows Server or Virtual Machine.

• Log into Zoom’s website.
• Then, click Cisco/Polycom Rooms.
• You can install the connector by clicking the Install action under the API Connectors tab.
  During this process, the Zoom API Connector installer is downloaded and the Connector ID is copied to the local clipboard for your convenience.
• If the ZoomAPIConnector.msi file was downloaded from a different computer than the one you are installing on, copy the file to the installation computer.
• Start the installation process by double-clicking ZoomAPIConnector.msi.
• After accepting the license agreement and specifying an installation location, click Next in the wizard.
• Customize this installation by entering the Connector ID.
  In the procedure to associate the Zoom Connector with the network, this value was automatically generated.

• Once the Zoom API Connector has been installed, click Next.
• Click Finish when the installation is complete.

Zoom API Connector is now connected to the Cisco room management network. No matter how many Cisco room systems you configure, you only need to install the Zoom API Connector application once.

Note: Zoom API Configuration must be run on a Windows Server, a Virtual Machine, or for short-term testing, on a Windows workstation. Once testing is complete, we recommend moving the API connector to a Windows environment that is permanently running.

How to provision the Cisco system and calendar with Zoom cloud settings

Connect the Cisco room system with a calendar accessible via Zoom’s cloud through the Room Connector API to populate the provisioning settings.

• Access the Zoom web portal.
• Select Cisco/Polycom Rooms under Room Management.
• Then click on Add Room under the Rooms tab.
• A dialog box opens.

• You must fill out the following information:
  • Name – This is the name that will appear on the Rooms tab of the Calendar Integration page. Please take note that the Edit dialog name changes as you type.
  • The type of firmware should be Cisco SX/MX/DX/C/EX (TC or CE).
  • Please enter the system serial number here.
  • In case your device doesn’t use the admin value by default, enter the user name.
  • Enter the device password you would like to use in order to access the Zoom integration in your Cisco system. Some systems require you to enter this using a remote control, so it’s typically a short numeric string
  • When Zoom is ready to be integrated with the Cisco system, enter the IP address displayed on the TV screen.
  • A calendar address of the room where the Cisco system is located should be entered (either Exchange, Office 365, or Google).
  • Username – The automatically generated Username is authenticated by the Registration Password. Custom passwords must have a minimum of 6 characters, or you can leave this field blank to have a strong password generated automatically.
  • The Virtual Room Connector can be used as an alternative to this value.
  • Room Meeting ID – If your Cisco room system has been registered as a Zoom Room, it has an assigned Personal Meeting ID, which can be used to start instant meetings. Obtain this value on the Edit page for the room. Log into the Zoom portal as an administrator and click Zoom Rooms. Click the name of the room, then click the Edit button.
  • Allow Cisco system to join Zoom meetings not on the Cisco calendar by enabling this option. Enter the Meeting ID using the remote control or touch panel to join a meeting.
  • Call Control – Enabled by default, but not registered.
  • Unless the system encounters a problem and must use the H.323 protocol, keep this toggle switched to Disabled.
  • Time Zone – The time zone in which the room is located.
  • Alternate Time Server – If you want to override the default time server, specify the value of a local time server.
  • Call Rate: Choose the highest value supported by your system’s bandwidth limitations. HD Dual Stream is the default value. A lower value may impact video quality.
• Save the settings.
  Based on the values you enter, the Cisco system is set up with services and settings, including calendaring, SIP or H.323 service, and other settings optimized for Zoom meetings.
• Select the Calendar Credentials tab.
  Note that it may take several seconds for the values saved in the Rooms tab to appear in the Calendar Credentials tab.
• Find the entry for each calendar that you entered in the Calendars field of the Edit dialog (in step 3), and then do one of the following:
  If you entered a Google calendar:
  • Click on the Approve button.
  • When Zoom shows the actions that it will use to manage your calendar, click Allow.

For Outlook calendars:

• • Choose Edit from the list of options.

• • Select the type (either ews for Exchange or o365 for Outlook).
  • Enter your username and password.
  • Click the Save button.

Once the Cisco system is provisioned for Zoom meetings on the associated calendar, the access to the calendar is approved. Zoom meetings that you start or join using your Cisco room system display on the TV screen, using the integrated camera for video and the integrated speakers and microphones for audio.

Calendar information displays can also be customized. Here are the steps for changing or removing information from your Cisco system:

1. In the Action column for the calendar, click the Edit button on the Credentials tab.
2. In the dialog, make the following changes:

• Show Topic
  If you want to hide the meeting topic from being displayed on the Cisco screen, change this setting to Hide. If this toggle is left on Default, the meeting topic from the calendar displays.
• Hide the agenda
  If you don’t want the meeting description to appear on the Cisco screen, set this option to Hide. The meeting description will be displayed, if it is available, if you leave this at Default.
• Topic by default:
  If the meeting topic is not available in the calendar, the topic appears on the Cisco screen for meetings in the room’s calendar that are not Zoom meetings. Unless you change this value, the topic displayed will be Reserved.
• Click here for more information.
  If the meeting topic isn’t available in the calendar, this is the topic that displays on your Cisco screen.  In the absence of changing this value, Zoom Meeting appears as the topic.

How to manage Cisco room settings

Modify or delete configuration settings by using the actions on the Rooms tab.

Admin UI will display if the room is active in the Management column. The Admin UI passthrough option is provided for convenience and not supported on all models or software versions.

The admin console is displayed with Admin UI.