Using ZDM with Windows devices in zoom app

ZDM (mobile device management) allows system administrators to update Windows devices remotely. Update schedules will be used by admins to install patches. The installation of assigned devices will occur outside your active hours once you have selected your active hours. Update and device selection can also be done to ignore certain updates and devices. The device will automatically log in to the Zoom Room you have selected from the web once it has been assigned and the Zoom Room is powered on. With ZDM, no activation code, email address, or pairing code is needed.

Prerequisites for using ZDM with Windows devices

• License for Zoom Rooms

• The account owner, the administrator, or the Zoom Rooms administrator

• You can choose Windows 10 Enterprise, Pro, or Education editions

How to enroll version 1703 or later Windows 10 devices

1. Zoom’s web portal can be accessed by signing in and clicking Device Management.

2. Select Manual Enrollment from the Enrollment menu.

3. If you use Edge, Internet Explorer, Google Chrome, or Firefox, open the link listed.

4. Your access code is below.
   Note: There is a dynamic nature to access codes. Zoom web portal users should use their access code.

5. Complete the enrollment process by following the instructions on the device.

How to enroll version 1607 Windows 10 devices

1. Zoom’s web portal can be accessed by signing in and clicking Device Management.

2. Select Manual Enrollment from the Enrollment menu.

3. The access code should be noted.

4. Click the link below to enroll using your Windows device’s browser: https://zdm.zoom.us/win? ver=1607

5. Use the Access Code provided to enroll your device in Zoom.

6. Then click “Next” and enter the email address below
   Email: zdm@zoom.com

7. Click Next after you enter the ZDM Server URL.
   https://zdm.zoom.us/microsoft/discovery

8. A few minutes should pass before your device finishes enrolling

Note: The enrolled device will not appear in the Zoom web portal immediately when using Windows 10 version 1607. In order to get access to it, you will need to log into a Zoom Room with the device you enrolled.

How to enroll with a provisioning package

1. Zoom’s web portal can be accessed by signing in and clicking the Device Management link.

2. When you click on Enrollment, you will see an option to enroll automatically.

Option A: Integrate the provisioning package into the system installation image file

1. The ZDM.PPKG file can be downloaded from Zoom’s website.

2. The Zoom provisioning package needs to be included in the image file for your system installation. Instructions for changing an image file can be found here, if you would like to learn more.

3. After you have modified the image file, you should apply it to the desired device.

Note: There is a recommended method for completing the installation of the system through the image file, and then enrolling in the ZDM system through the execution of the PPKG command.

Option B: Manually install the provisioning package file

1. Zoom provides a file called ZDM.pkg that you can download. To learn how to skip the prompt that asks if you have received this package from a source who is trusted, click here.

2. If you would like to install the file, double click on it. When you are prompted by Windows to install the software, click Yes to continue.

Complete the installation for options A or B

1. To access work or school from Windows, click Work or school on the Control Panel, and then click Accounts.

2. It should appear on this page that Zoom Rooms MDM is connected to this room.

3. When you click the Info button, a new window will appear. In the event that manually synchronizing the devices is necessary, click Sync if you are prompted.

4. On the device that has been enrolled, sign into the Zoom Room and wait for the data to be synchronized.

5. In the Zoom web portal, you should now be able to see a list of your enrolled devices.

Related Articles

• Getting Started with ZDM

• How to Enable Auto Sign-in

• How to Remotely Upgrade Zoom Rooms

• How to Manage Windows System Updates with ZDM

• Windows ZDM Frequently Asked Questions (FAQs)