Using Zoom Phone with the GSuite add-on

Overview

The Zoom Phone integration with the GSuite add-on allows you to make Zoom Phone calls directly from Gmail and Google Calendar, view recent call history, and view Zoom and Google contacts. You can only make Zoom Phone calls to contacts that have at least one phone number associated with their profile.

Prerequisites

• Zoom Phone license
• Gsuite add-on installed

Signing in to the GSuite add-on

1. Use a web browser to sign in to Gmail or Google Calendar.
2. In the right-side panel, click the Zoom for Gsuite icon.
3. If prompted, click Authorize Access and follow the on-screen instructions to allow Zoom to access your Google account.
4. Click Sign in and follow the on-screen instructions.

Making Zoom Phone calls from GSuite

From Gmail or Google Calendar

1. Use a web browser to open Gmail or Google Calendar.
2. In the right-side panel, click the Zoom for Gsuite icon.
3. Click Phone contacts.
4. Enter a name and click Search, or click the down arrow to scroll through your contacts.
5. To the right of the contact‘s number, click the phone icon  to call that specific number or extension.
   The Zoom desktop client will open and automatically dial the phone number. If prompted, select the amount of time to allow Zoom to automatically make calls from the GSuite add-on.

Learn more about making and receiving Zoom Phone calls.

From a Google Calendar event

1. Use a web browser to open Google Calendar.
2. In the right-side panel, click the Zoom for Gsuite icon.
3. Select a calendar event.
   The Zoom for GSuite panel on the right will populate with the invite details, including a list of attendees.
4. Choose an attendee and click their name to make a Zoom Phone call.
   The Zoom desktop client will open and automatically dial the phone number. If prompted, select the amount of time to allow Zoom to automatically make calls from the GSuite add-on.

Learn more about making and receiving Zoom Phone calls.

From an email

1. Open Google Calendar in a web browser.
2. Click Zoom for Gsuite in the right-side panel.
3. Select an email address.
   Zoom for G Suite will display the email thread details on the right, including a list of call contacts.
4. For a Zoom Phone call, select a contact and click their name.
   This will open the Zoom desktop client, which will dial the phone number automatically. Zoom can automatically make calls from the GSuite add-on for a specified amount of time if prompted.

Learn more about making and receiving Zoom Phone calls.

Viewing call history

1. Web browsers can be used to access Google Calendar and Gmail.
2. On the right-hand panel, click Zoom for Gsuite.
3. Click Call History.