View reports on your Webex site

It is possible to download reports that contain information on the usage, recordings, attendance, and the registration of your account.

If you have hosted any meetings, webinars, events or sessions on your site, you can generate reports that provide you with information about everything that occurred during the events.

• The first thing that you need to do is sign in to your Webex site and then click on My reports from the upper right corner of the page.

You may not be able to access My reports on your site depending on your Webex plan.

• You can generate a report by selecting one of the options listed below.

• All Services

  The exported report contains two entries for participants who have connected to audio. In the first entry, you can find information about the participant, such as whether they have been invited to the meeting or if they have already registered. In the Audio Type column of the second entry, there is a description of the audio connection type.

   

  It will appear for each of the audio connections that a participant has if they joined with more than one audio connection or changed their connection.

• Access Anywhere Usage Report

  • The Access Anywhere session usage information can be viewed by clicking the link below.

• Webex Meetings

  • Report on the recording of the meeting

    • You can view a list of attendee names that have downloaded a meeting recording or viewed it online.

  • Tool for Querying Session Information

    • You will be able to view information about the sessions for selected queues or CSRs.

  • Taking part in CSR activities

    • Information about selected CSRs’ sessions will be reported on in this report.

• Webex Events (classic)

  • Report on Registration

    • The registration information can be viewed and emails can be sent before the event to remind attendees. The following day, you will also be able to see whether or not an attendee attended or not.

  • Report on Attendance

    • Find out how many people attended any of your events by viewing attendance information. Following up on an event is possible by sending follow-up emails.

  • Report on In-Event Activities

    • You can view information about the activities of attendees at an event by clicking the link below.

    • There is a limitation to the use of the in-event activity report, as it is only available when events are recorded and stored on the server.

  • Report on Attendee History

    • An attendee’s list of events can be viewed by viewing their profile.

  • Report on the recording of events

    • See which attendees have viewed or downloaded a recording of the event and who have downloaded it.

  • Report on unlisted program links

    • The program links for your programs that are not listed can be viewed by viewing the old and updated links.

• Webex Webinars

  • Report on the event summary

    • An overview of webinar attendance can be found in the list of webinars.

  • Report on the attendance history of attendees

    • Find out what webinars an attendee has registered for.

  • History of report downloads

    • Your meeting and webinar report download histories can be viewed here.

• Webex Support

  • Tool for Querying Session Information

    • You will be able to view information about the sessions for selected queues or CSRs.

  • Taking part in CSR activities

    • Information about selected CSRs’ sessions will be reported on in this report.

• Webex Training

  • Report on the usage of live training

    • The information for your training sessions, including attendance, invitations, and registrations, can be viewed here.

  • Report on the access to recorded training

    • Your recorded training sessions can be viewed here, along with information about access and registration.

  • Report on Registration

    • In case you need to view registration information for a live session that you have scheduled, click here.

• Select the Display Report option after you have specified your search criteria.
• You can view the details of the report by clicking on one of the links below.
• Export Report or Export will provide you with the option of exporting data in comma-separated values (CSV) format from the report.

Frequently Asked Questions

How do I view Webex reports?

After you sign in to your Webex account, you will be prompted to select My reports from the menu on the upper right hand side of the screen. You may not be able to access My reports on your Webex site depending on your Webex plan. If you wish to generate a report, you can select it from the list below. The exported report includes two entries for participants who connected to audio.

How do I get a report from a Webex meeting?

You must be logged into your Webex site to be able to see the completed projects. Choose the webinar that you would like to attend. Depending on the type of report you want to create, you can choose between Recordings, Registrations (if registration was required), Attendances, or Activities. The report can be downloaded by clicking the Download button.

How do I get a report from Webex?

Log into your Webex account, click on your name on the upper right hand corner of the page, and then click on My reports to display the reports. The availability of My reports on your site may depend on the Webex plan that you subscribe to. Choose the type of report that you would like to generate.

What is a Webex site?

As a part of the Webex Meetings desktop application, users can quickly and easily start and join the meeting from their desktop, including the pre-meeting and meeting experience in the meeting. When you sign in to Webex for the first time, your site administrator can set it up so that the desktop app or Webex Productivity Tools will automatically be downloaded by Webex to your computer.

How do I create a Webex site?

Log in to the Control Hub by clicking here. The Meeting option can be found under the Services menu on the left side of the screen. Click on the Add Site button. Adding your new site to a subscription is as easy as selecting the subscription you would like to add to.

All images and contents credit goes to help.webex.com