Viewing your invoice history in zoom App

Overview

In your Zoom account, you can find a history of your invoices. Account owners, administrators, or roles with billing permissions must be logged in.

You can view our breakdown of invoice sections and details if you need more information about the invoice itself.

This article covers:

• Viewing your invoice history
• Invoice statuses
• Archived invoices

Prerequisites

• Ownership or administrator rights

Viewing your invoice history

1. To access the Zoom web portal, you will need to sign in.
2. To do so, click on Account Management then select Billing from the navigation menu.
3. From there, select the Invoice History tab.
4. Once you have selected the tab, click Print to view and download the PDF file.

Invoice statuses

In the Invoice History tab, you’ll see the following statuses.

• Open:
• The invoice has not been paid.
• Collected:
• I have processed the payment and paid the invoice.

Archived invoices

You may have archived invoices in your Zoom account if you have been a customer since 2015. You can still access these invoices for your records as they are from the old billing system. At the top of the page, you should see a link that says “This page contains all past invoices.”. If you click the link, you will be able to view the invoices from the previous three years.