Webex App for Linux

Known issues

• There is currently no support for the Webex App for Linux within Webex for Government.
• The Webex App does not support tile-based window managers like WindowBlinds.

When you have the i3 window manager installed or one of the other tiling window managers, you might find that the reply or edit message windows exhibit some strange behavior. Examples of this include windows that suddenly vanish, windows that aren’t positioned appropriately on the screen, and windows that appear to be hovering on top of the application.

You have the ability to implement certain workarounds in order to avoid the windows from vanishing:

• • Set “focus_follows_mouse no” in the i3-msg config file for i3 window managers so that focus does not follow the mouse. The focus feature will work in the same way across all apps.
  • To disable the hiding of utility windows for inactive apps in KDE, open the KDE 3.5 Control Center, navigate to Desktop > Window Behavior, click the Advanced tab, and then uncheck the box labeled Hide utility windows for inactive applications.
• At this time, only audio input with a depth of 16 bits is supported. It is not anticipated that microphones featuring 24-bit sampling will be suitable.
• When trying to perform a search, users of tiling window managers such as i3 could run into problems focusing the cursor. After you have typed some characters, it may take a few clicks of the mouse into the search box before the screen focuses again.
• At this time, the KDE System Settings interface does not support the configuration of proxies.
• There is currently no support for end-to-end encryption on Linux clients.
• In the system settings, changing the scaling using fractional scaling cannot be done because it is not supported.
• RedHat users are need to perform the following steps in order to use EPOS headsets with the Webex App for Linux:

1 Download the most recent version of Webex App, which is webex.rpm.

2 Remove the old version from your computer.

3 To update to the latest version of the application, run the reinstallation process using the sudo command, which requires administrative access.

X11 limitations when sharing your screen or application

• Although you are able to view the share control bar, you will not be able to preview your share from this location.
• When you share certain applications, like Google Chrome, for example, the red border displays a shadow effect all the way around the window of the application.
• While you are sharing your screen or application, you will not be able to change the display settings for your operating system.
• Regardless of the content that you are sharing, the resolution of the region that you are sharing must be lower than or equal to 4096 pixels on each side.

• Ubuntu

Verify signature

The cryptographic signatures can be checked for authenticity. This downloads page is where you may find the key called webex_public.key.

1 The first step is to import the public key:

gpg –import webex_public.key in the command line.

2 Complete the installation of the dpkg-sig package.

sudo apt-get install dpkg-sig

3 Confirm the authenticity of the cryptographic signature:

dpkg-sig –verify Webex.deb.

Remove