Webex App | Release notes
We support the most recent version of the Webex App in addition to previous versions that are accessible to administrators through Control Hub (for more information, see Product update settings for previous desktop versions of the Webex App).
Check out the Webex App | What’s New page for the most recent information about newly added features.
We disclose open and resolved bugs of severity 1 to 3 that were discovered by customers. In the event that a particular update does not address any customer-reported defects, the Resolved defects list will not be displayed for that update.
Bug search tool
Using the Cisco Bug Search Tool, you are able to search for other bugs that have an effect on specific Webex App updates as well as discover information about listed bugs. Check out the help section of the Bug Search Tool for additional information on how to use it.
Resolved issues and app versions for Webex App (43.4)
April 4, 2023
The following app versions correspond to today’s releases.
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Windows—43.4.0.25788
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Mac—43.4.0.25788
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iPhone and iPad—43.4
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Android—43.4
The problems that have been fixed in these releases are detailed in the bugs that are listed in the accompanying table. For further information, please refer to the Bug Search Tool.
| Bug Number | Severity | Affected Product Area | Description |
|---|---|---|---|
| CSCwe54539 | 2 | Webex App | Users are unable to connect to the Webex App after upgrading to version 43.3. |
| CSCwe58633 | 2 | Webex App | During SSO authentication with an Okta IdP Server, the Webex Unified CM Calling WebView2 browser is blank. |
| CSCwe21233 | 2 | Webex App | The Webex App intermittently freezes in the background, causing delays and frustration for users. |
| CSCwe52351 | 3 | Webex App | When the Webex App is moved to an external monitor on a Mac, the icons for shortcuts disappear. |
| CSCwe33560 | 3 | Webex App | Even when the iPhone Silent Mode is active, the DTMF tone remains audible in the Webex App. |
| CSCwb59263 | 3 | Webex App | Users are unable to see archived teams in the Webex App, causing confusion and difficulty in accessing past work. |
March 7, 2023
The following app versions correspond to today’s releases.
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Windows—43.3.0.25468
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Mac—43.3.0.25468
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iPhone and iPad—43.3
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Android—43.3
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
| Bug Number | Severity | Affected Product Area | Description |
|---|---|---|---|
| CSCwe44372 | 2 | Webex App | After upgrading, Webex desktop clients quit unexpectedly, causing inconvenience and productivity loss for users. |
| CSCwe49021 | 2 | Webex App | The “Pin Message” action does not work as intended in the Webex App, leading to difficulty in organizing important information. |
| CSCwe58374 | 3 | Webex App | There is a noticeable delay when clicking between the Messaging and Meetings calendar icons on the left side of the Webex App, leading to frustration and wasted time for users. |
| CSCwe31394 | 3 | Webex App | Moderators are unable to join spaces in the Team they moderate, causing difficulties in communication and collaboration within the team. |
| CSCwe29829 | 3 | Webex App | The Ultra sound options in the Devices tab of the Webex App are not properly disabled, causing confusion and potential audio issues for users. |
| CSCwd94964 | 3 | Webex App | The Webex UCM Calling IdP Cookie cannot be shared, leading to difficulties in accessing important features and functionality within the Webex App. |
| CSCwd70648 | 3 | Webex App | When receiving an External/PSTN call using phone services, the Webex App displays a floating window that may be distracting or inconvenient for users. |
Resolved issues and app versions for Webex App (43.2)
February 13, 2023
An update for the Webex App has been made available, and this update contains a fix for an issue in which some users were unable to transfer or conference while they were already on a call. The following versions of the program are compatible with the update that was released today:
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Windows—43.2.0.25211
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Linux—43.2.0.25211
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Mac—43.2.0.25211
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iPhone and iPad—43.2
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Android—43.2
February 9, 2023
The versions of the software listed below are up to date with today’s releases.
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Windows—43.2.0.25157
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Linux—43.2.0.25157
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Mac—43.2.0.25157
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iPhone and iPad—43.2
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Android—43.2
The problems that have been fixed in these releases are detailed in the bugs that are listed in the accompanying table. For further information, please refer to the Bug Search Tool.
| Bug Number | Severity | Affected Product Area | Description |
|---|---|---|---|
| CSCwe15236 | 2 | Webex App | Webex App doesn’t show the correct default landing screen on Android device |
| CSCwe00187 | 2 | Webex App | Deploying new webexbundle.msi will delete MC client package |
| CSCwe41625 | 2 | Webex App | Executive Assistant is unable to consult transfer to an executive on Webex App |
| CSCwe41627 | 2 | Webex App | iPhone Call History does not display outgoing calls when the Webex App is not running |
| CSCwe09486 | 3 | Webex App | Webex App on iPhone quits randomly 3-4 times when receiving push notifications |
| CSCwd87860 | 3 | Webex App | ‘CLEAR AFTER (set a time)’ and ‘CHOOSE A STATUS’ menu options are incorrectly displayed in English for Japanese |
| CSCwd89257 | 3 | Webex App | Turning off unified space meetings toggle results in inability to schedule a space meeting |
| CSCwe41624 | 3 | Webex App | Customer is unable to connect to phone service intermittently |
| CSCwd86695 | 3 | Webex App | Creating a new contact from call history does not copy the number directly |
| CSCwe41628 | 3 | Webex App | Cosmetic issue when transferring on iOS |
| CSCwe41629 | 3 | Webex App | External participant number is not always displayed correctly in Webex call |
| CSCwd72893 | 3 | Webex App | Webex client stops sending TCP keep alive when TLS connection is established |
| CSCwe41630 | 3 | Webex App | UI defect on the 42.11 client when Windows display scaling is set to 150% |
| CSCwe41631 | 3 | Webex App | Video call does not work when Terminator denies video initially and later adds the video |
| CSCwe41632 | 3 | Webex App | Unable to answer inbound calls or experiencing random lost phone services |
Resolved issues and app versions for Webex App (43.1)
January 10, 2023
The versions of the software listed below are up to date with today’s releases.
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Windows—43.1.0.24716
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Mac—43.1.0.24716
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iPhone and iPad—43.1
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Android—43.1
The problems that have been fixed in these releases are detailed in the bugs that are listed in the accompanying table. For further information, please refer to the Bug Search Tool.
| Bug Number | Severity | Affected Product Area | Description |
|---|---|---|---|
| CSCwd88595 | 1 | Webex App | The attachment paperclip icon was not functioning properly |
| CSCwd89257 | 3 | Webex App | Users were unable to schedule a space meeting when the unified space meetings toggle was turned off |