Webex Audio Support
Webex Audio Supported Platforms and Services
Webex Audio, also known as hybrid audio, gives participants the option of joining an audio conference using either their computer (using Voice over Internet Protocol) or a phone. There are no choices at the meeting level to enable or disable this function; it is only accessible within a Webex meeting in the event that Webex Audio is accessible.
Attendees will see no difference in functionality when utilizing features such as muting and unmuting, icons, and active-talker notifications. Attendees are free to switch between their computers and phones or phones and computers at any moment throughout the event. In the Participant list, you will be able to view both the status of the attendees as well as the method that they are employing to connect to the conference.
The following services and platforms are compatible with the hybrid audio format used by Webex Audio:
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Support for Webex Audio (Hybrid Audio) |
Windows |
Mac OS X |
Linux and Solaris |
iOS |
Android |
|---|---|---|---|---|---|
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Webex Meetings |
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Webex Training |
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Webex Events |
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Webex Support |
Webex Audio Feature Support
|
Feature |
Description |
Webex Meetings |
Webex Events |
Webex Training |
Webex Support |
|---|---|---|---|---|---|
|
Webex Teleconference |
The following audio choices are built into the online sessions:
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Audio broadcast |
audio transmission in only one direction, for use in meetings in which attendees only listen. A microphone that is attached to the host’s PC is used to capture the host’s voice. |
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Integrated Voice-over-IP (VoIP) Audio |
Use a computer to transmit the audio over the internet rather than a telephone so that you can save money. |
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√ |
√ |
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Personal Conferencing |
Users are able to begin a meeting with Personal Conferencing by participating in an audio conference and then, at their discretion, expanding the meeting to include an online meeting that may include video conferencing. There is a limit of three different sets of access numbers that can be stored in a Personal Conferencing account (host and attendee access codes). To create an account for Personal Conferencing, navigate to the My Webex tab and then select Personal Conferencing from the drop-down menu. |
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Other Teleconference Service |
Make use of a teleconference service that is provided by a third party. |
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Webex Audio Feature Comparisons
|
Feature |
Description |
Audio Broadcast (Events Only) |
Webex Audio |
Integrated VoIP (VoIP Only) |
Personal Conferencing |
|---|---|---|---|---|---|
|
Conference size |
How many attendees can attend a session |
3000 for Webex Events that support 3000 attendees 1000 for Webex Events that support 1000 attendees |
Up to 1000 on telephone and up to 2000 on Webex VoIP for Webex Events that support 3000 attendees Up to 1000 on telephone or up to 1000 on Webex VoIP for Webex Events that support 1000 attendees |
1000 for Webex Meetings 3000 for Webex Events that support 3000 attendees 1000 for Webex Events that support 1000 attendees 1000 for Webex Training |
500 attendees |
|
Multiple speakers |
How many active speakers there can be in the conference |
Only hosts, presenters and panelists can speak |
No limitations |
No limitations |
No limitations |
|
Entry and exit tones |
Webex can play a sound when attendees join and leave the session Those who join the meeting via the Use computer for audio option do not have the opportunity to record and declare their names if the declare Name function is activated in the Webex Audio option. |
No |
Yes |
No |
Yes |
|
Mute on entry |
When a participant arrives at the event, their microphones should be muted automatically. |
N/A |
Yes |
Yes |
No |
|
Automatically start the audio conference |
Start playing the audio as soon as a new attendee checks in for the session; The attendees will hear a prerecorded message informing them that the host is not present if the host has not yet joined the session. |
Yes |
Optional |
No |
Optional |
|
Save default settings |
You should store your preferred audio settings in the My Webex profile so that it is simpler to start new sessions with those settings and to schedule them. |
Yes |
Yes |
Yes |
Yes |
|
Reports |
Create reports that detail how Webex Audio was utilized. |
Yes |
Yes |
Yes |
Yes |
|
TCP/UDP support |
Webex supports UDP and TCP protocols |
Yes |
N/A |
Yes |
N/A |
|
Support for Webex Audio (hybrid audio) meeting |
Attendees of a Webex Audio meeting, also known as a hybrid audio meeting, have the option of dialing in over the phone or using desktop-based VoIP to participate in the conference. |
Yes |
Yes |
No |
N/A |