Webex Integration to Outlook for Mac Overview

The purpose of this article is to teach you how to configure the Cisco Webex Productivity Tools on your Mac to integrate Webex with Microsoft Outlook. In addition, you can also participate and schedule meetings with this integration in Outlook, as well as change your preferences after the integration has been installed.

End of Support for Mac Productivity Tools

In mid-May, Microsoft is planning to block injection-based plugins in Mac Outlook, which will result in the final release of Productivity Tools for Mac to be 41.5. Outlook users using the Mac version of Outlook should use Cisco Webex Scheduler to utilize the Webex capabilities of Outlook.

In Webex 41.2, Webex Productivity Tools has been separated from Webex Meetings from version 39.10. In addition, Webex Productivity Tools are no longer supported in Webex Meetings from version 38.2. In addition, Webex Productivity Tools are no longer supported in Webex Meetings from version 38.2.

Webex Integration to Outlook for Mac

As part of Cisco’s Webex Productivity Tools, Webex integration with Microsoft Outlook is one of the features. You can schedule and start Webex meetings in Outlook for Mac through the Webex integration which makes it easy to set up Webex meetings from Outlook for Mac.

Webex Productivity Tools may have been installed for you by the administrator of your site. In case it hasn’t been downloaded yet, you can do so from the Webex site. For more information, please see the Webex Productivity Tools for Mac installation and set up guide.

If the meeting is restricted to Webex users on your site, then meeting invitees do not require Outlook to join the meeting, and they do not require a Webex account if the meeting is free to all visitors.

Webex Integration to Outlook for Mac Options

A Cisco Webex menu will appear in the Microsoft Outlook window after Webex Productivity Tools have been installed. In Outlook, the Cisco Webex menu includes the following commands that can be accessed from there:

• Meet Now: Launches an instant meeting, which you can start at any time, in your Personal Room, and you do not need to schedule it in advance, so you can start the meeting whenever you like. There is a tab called “Meet Now” Settings in My Webex > Preferences that allows you to edit instant meeting options in your Webex site under “Meet Now”.

• Schedule Webex Meeting: Choosing this option will allow you to schedule a meeting using Webex.

• Schedule Personal Room Meeting: The Personal Room is available for use for scheduling meetings. Please select this option to get started.

• Schedule Personal Conference Meeting: You can schedule a meeting with a Personal Conference by selecting this option.

• More: The More menu offers a variety of options for you to choose from.

  • About: This page allows you to view other information about Webex Integration to Outlook, such as its version number, license, and patent information.

  • Help: There is a Webex Help Center in the Webex Help Center that can be used to find information about the integration of Webex with Outlook for Mac.

  • Send Problem Reports: You can use this tool to prepare an email message to send to support with information about a problem you are experiencing.

  • Preferences: The Cisco Webex support dialog box can be accessed by clicking the Preferences icon.

  • Keep an eye out for updates by checking the following: A new update is checked to see if it is available by the system.

Frequently Asked Questions

How do I integrate Outlook with Webex on Mac?

The Webex App integration with Outlook can be manually enabled by going to Preferences > General in the Webex App and checking whether it is enabled or not. If you are using Microsoft Outlook, make sure that the option to Start Cisco Webex Meetings when my computer starts as well as Open Cisco Webex Meetings automatically is turned on.

How does Cisco Webex integrate with Outlook?

I would like to add Webex to the toolbar in Outlook, how do I do that?

• In Outlook, click on the “File” button and then select “Options”

• Then click on the “Add-Ins” button.

• Using the Manage drop-down menu, select “Disabled Items” and hit the “Go” button to access the list of disabled items

• When you are in the “Disabled Items” window, highlight “Cisco Webex Meetings” and click “Enable”.

How does Webex work on Mac?

Getting started with Webex Meetings on a Mac

• If you are on your desktop, click “Go” -> “Applications”…

• In the Cisco Webex Meetings window, double click on the icon.

• It is recommended that you click the button “Use as guest” if you are asked to log in…

• Copy the meeting number from the Webex invitation email and paste it into the Webex app that you are using.

• The meeting password can be copied and pasted into the Webex application by copying the password from the email.

How do I remove Webex from Outlook for Mac?

Mac users who would like to use Webex with their Outlook must switch to Cisco Webex Scheduler if they wish to use Webex with their Outlook.

Mac Productivity Tools are no longer being supported by Apple

• The Control Panel can be found by selecting the Start menu, Settings, and Control Panel.

• Make sure that you have selected the right features and programs.

• Make sure you select the right productivity tool for Webex.

• Then select the Uninstall option.

How do I integrate Webex into Outlook 365?

You can open Outlook by clicking on the back button in the upper left corner of the window. From the menu on the left side of the screen, select the Calendar option from the button. On the top-left corner of the screen, you will find the option for New Meeting, which will allow you to schedule a meeting. You will be taken to a new meeting window, where you can add a WebEx meeting by clicking on the Add WebEx Meeting button.

Is Webex compatible with Mac?

If your operating system and browser are supported by the Webex site, it will be possible for you to host and present from a Mac.

Why won’t Webex work on Mac?

Further troubleshooting steps can be taken as follows:

It is recommended that you close all web browsers open on your Mac and uninstall the Webex meeting software so that you can start or join the meeting again. If, after creating a new user profile on your Mac, you are still unable to join a meeting, you should try starting or joining the meeting as a user of the new user profile.

Does Webex have an app for Mac?

It is required that you have macOS 10.13 or later installed before you can use Webex App for Mac. You can also install Webex App on Mac OS Intel or Mac OS Apple M1 chip depending on your preference. In order to determine which installation you should use based on your system type, first open the Apple Menu on your Mac.

All images and contents credit goes to help.webex.com