Webex | Management with MobileIron
By utilizing the Webex connection with MobileIron in your capacity as an administrator, you will be able to provision and administer the Webex App directly from the MobileIron cloud portal.
Overview
Integration with Unified Endpoint Management (UEM) products like MobileIron (now Ivanti) is something that can be accomplished using Webex. You’ll be able to provide, configure, and regulate access to mobile applications that have been installed within your business with the help of these technologies. In addition, they make it possible to monitor, control, and protect corporate mobile devices that are utilized within an enterprise.
Ivanti allows you to enroll individually owned devices (BYOD) as well as corporate phones in Cisco Webex and manage those accounts.
You will be able to import Cisco Webex (for iOS or Android) into your MobileIron app library, configure the app, and then distribute it to users with the assistance of this guide.
Prerequisites
- Make sure that you can log into the MobileIron cloud console when you need to.
- You are need to have an account with Webex.
- If Android devices are enrolled, check to see that they are compatible with your organization’s compliance policy and that they are registered in MobileIron cloud with the proper Android Enterprise Deployment option (Work profile, Device owner (DO), or Corporate Owned Personally Enabled (COPE)).
Deploy Webex App to Android Devices
1 Log in to the MobileIron cloud portal for your company, which can be accessed at https://example.mobileiron.com, for instance.
2 Launch the App Catalog, then select “+ Add” from the menu.
This begins the setup process for the app.
3 Choose Google Play, then search for “Cisco Webex” in the search bar.
It’s possible that more than one Cisco app will appear. Choose the option that’s labeled “Cisco Webex”
4 To provide your organization’s stamp of approval to the application, click the Approve button.
5 After clicking the Approve button (which will let you to accept the app’s default permissions), go to the Next step.
6 After providing a description, click the Next button.
7 To bypass the App Delegation step, click the Next button.
8 The Distribution tab requires the addition of the Cisco Webex users.
9 Choose Managed Configurations for Android from the drop-down menu on the App Configurations tab.
10 First, give the configuration a name, and then choose the Webex App settings that you wish to have control over:
Configuration name |
Value |
Description |
---|---|---|
WebView for Login |
Check or clear the box |
If checked, enables the app to use WebView for authorization sign in flow. |
Enforce MDM Lockscreen |
Check or clear the box |
If checked, enables the lock screen requirements for Android users. |
Enforce FedRAMP login |
Check or clear the box |
If checked, Webex directs Android users to sign in to our dedicated cluster for Webex for Government customers. |
MDM Org ID |
Copy from Control Hub |
Configures your Webex organization ID as a unique identifier for the Webex App startup process. |
Variable where email addresses can be inserted |
|
Allows the EMM server to prepopulate the email address for users when they sign in. Map the email address variable |
11 To complete the app import, click the Done button.
Your app catalog has been updated to include the Webex app once it was reviewed and given approval.
Create Lockdown and Kiosk for Android Enterprise
1 Log in to the MobileIron cloud portal for your company, which can be accessed at https://example.mobileiron.com, for instance.
2 Launch the Configuration page and then click the + Add button.
3 Find the Lockdown and Kiosk: Android Enterprise profile you’re looking for, then pick it.
4 Choose the kind of lockdown you want to establish, such as Work Profile if you want to do that.
5 Adjust the settings for the constraints imposed by your chosen profile.
6 It is recommended that the Android user group get the profile.
Deploy Webex for iOS
1 Log in to the MobileIron cloud portal for your company, which can be accessed at https://example.mobileiron.com, for instance.
2 Launch the App Catalog, then select “+ Add” from the menu.
This begins the setup process for the app.
3 Tap the iOS Store icon, then type “Cisco Webex” into the search bar.
It’s possible that more than one Cisco app will appear. Choose the option that’s labeled “Cisco Webex”
4 After entering a Description, proceed by clicking the Next button.
5 To bypass the App Delegation step, click the Next button.
6 After you have finished configuring the user distribution for this app, click the Next button.
The application configuration screen loads when the wizard is activated.
7 To add your iOS settings, locate the box labeled iOS Managed App settings and select the plus sign button.
8 Use AppConfig Community should be selected from the dropdown menu under Source Type.
This will load certain options for you in advance to make things simpler.
9 Take your pickPlease share this Cisco Webex App Config with the user group for that application.
Configure Supported Policies
- Passcode/TouchID
-
Give the user the option of setting up a passcode or TouchID. When the Webex app is started up on a mobile device, the user is required to enter a passcode in order to gain access.
- Maximum PIN attempts
-
Set a limit on the number of times a user may enter an erroneous PIN before they are locked out.
- Managed Open-In/Document Sharing
-
Make it possible to share documents from the Webex app with other applications that are regulated by policy.
- Prevent App Backup
-
Users should not be allowed to save Webex data to the Android or iOS back-up service.
- Disable Screen Capture
- (On Android) Disable the ability to capture the screen and access Google Assistant.
This limitation is built into the iOS operating system and applies to users of that platform.
- Remotely Wipe App
-
It should be possible for administrators to delete Webex remotely from mobile devices.
- Disable Copy and Paste
-
It is important to prevent users from being able to copy and paste between Webex and other unmanaged applications. However, you have the option to permit copying and pasting with other programs governed by company policy.