What is the Turn Around Time for CCA-SP Portal Provisioning Requests in webex?
Can you please let me know how long it will take to provision a CCA-SP Portal?
How quickly can I prepare the CCA-SP Portal for adding, duplicated and configuring telephony domains? What is the turnaround time for doing this?
In order to modify the UI display labels on the CCA-SP Portal, what is the turn-around time needed?
What is the turnaround time for adding, modifying, or removing the Display Number or Access Number within the CCA-SP Portal and what is the end result?
I was wondering what the turn-around time for adding, editing, or removing a callback group within the CCA-SP portal is.
CCA-SP Portal turn-around time has been updated as follows:
| SRD NO | Partner Request | CCA-SP 4.0 Turn Around TIme |
|---|---|---|
| 1 | Modify UI display label only | 1 Day |
| 2 | Display Number/Access Number - Add/Modify/Remove | 2 Days |
| 3 | Callback Group - Add/Modify/Remove - (Based on Standard Change) | 1 Day |
| 4 | Duplicate/New Telephony Domain New Telephony config (New TD/CB) | 1 Day 2 Days |